Administrative Assistant/Receptionist

WGM Psychology - Calgary, AB (30+ days ago)

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WGM Psychology is a growing psychological service provider specializing in trauma, PTSD, anxiety, and depression. Our head office is seeking a highly motivated, self-starter to join our strong administrative team. The ideal candidate will be professional, personable, and empathetic as this position is the first point of contact for our clients both in person, over the phone, and via email.


1. Must have minimum 3 years experience in an office environment
2. Must have excellent communication skills, both oral and written
3. Mature, polite, and mindful of potential sensitivities for clients
4. Must be computer literate and have experience with Microsoft Office

5. Must be able to work well independently and on a team

This position reports directly to the National Administration Manager. Responsibilities include but are not limited to:

1. Strict adherence at all times to company confidentiality policy
2. Answer all incoming phone calls and emails
3. Respond to all inquiries regarding clinic services via phone and email
4. Assemble workshop materials as required, send faxes
5. Process payments for services for fee for service clients
6. Assist with billing and invoicing tasks as needed
7. Perform additional administrative tasks as required
8. Assist clients in booking/rebooking appointments over the phone, via email, and in person

Thank you for the interest in this position, however, only qualified candidates will be contacted for interviews.

Job Type: Part time: Fridays and Saturdays 8 am – 4 pm, and holiday coverage as needed

Hourly Rate: $18

Job Type: Part-time

Salary: $18.00 /hour

Job Type: Part-time


  • administrative: 5 years (Required)


  • English (Required)