Manager, Agency Smartmail Marketing Solutions

Canada Post - Postes Canada - Toronto, ON (27 days ago)

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Job Requisition Id: 24677
Business Function: Sales
Primary City: Toronto

Other Location(s):
Province: Ont. - GTA
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: English Essential
Number of Vacancies 1
Job Closing Date (dd/mm/yyyy):04/11/2019

Job Description
The Manager, Agency Smartmail Marketing Solutions manages Canada Post’s relationships with Media Agencies with the objective of growing Canda Post’s direct mail advertising revenue via the indirect Agency sales channel.

As the primary and dedicated Canada Post contact and relationship owner for Media Agencies, the Manager, Agency Smartmail Marketing Solutions utilizes their Agency channel knowledge, to develop Agency awareness of Canada Post’s Smartmail Marketing solutions, through education and best practice sharing with Agency partners. This awareness is developed towards ensuring Agency adoption and effective positioning of Smartmail Marketing as a value-added component of their service offering to their customers.

Job Responsibilities
Below are the main job requirements and responsibilities for the Manager, Agency Smartmail Marketing Solutions.

Secures, manages and leverages Agency partnership agreements with assigned key accounts to achieve revenue growth targets via the indirect Agency sales channel while ensuring long-term revenue potential for Canada Post and its Agency partners.

Maintains and develops new & existing business relationships with Media Agencies and solves client requirements before they escalate, ensuring that solutions are identified and implemented by engaging the appropriate Canada Post resource such as Service and Operations.

Develops and presents a compelling value proposition of Smartmail Marketing solutions to Agency partners as part of their offering in strategically allocating customer advertising spend.

Analyzes Agency intelligence to identify business opportunities, and leverages internal resources such as data and marketing support to meet account plan strategy.

Job Responsibilities (continued)
Utilizing a consultative approach with Agency partners, identifies Agency customer needs and develops new bundled product and/or service offerings for sale by Agency partners to their customers.

Works closely with Industry Associations and internal marketing partners to gain customer insight and industry intelligence about possible enhancements and growth opportunities within the Media Agency sales channel while promoting the value of direct mail.

Conducts Agency Business Reviews with all key account partners on a regular basis, to review past performance and to ensure commitment to quarterly forecasts. Monitors and audits contracts and compliance with assigned customers to ensure performance conformity to contract levels.

Completed post-secondary, preferably in Commerce or Marketing or a related field.


Minimum 5 years of media sales experience and/or senior agency experience.

Other Candidate Requirements

Proficient computer skills and competent with Microsoft Office programs.
Ability to deliver effective presentations to agencies, on a variety of topics including Smartmail Marketing.
Excellent team building and leadership skills and experience.
Sound organizational, analytical and decision-making skills with proven abilities in problem solving.
Strong interpersonal skills with an ability to build and maintain relationships.
Strong oral and written communication skills.

Other Information

Safety Sensitive Positions
This position may be considered a Safety Sensitive position.

Employment Equity
Canada Post is committed to employment equity and encourages applications from women, Aboriginal people, persons with disabilities and visible minorities.

Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.

If you are contacted by Canada Post regarding a job opportunity or testing, please advise if you require accommodation.

Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.

Our Values
Canada Post’s corporate values reflect the principles, beliefs and aspirations that guide our behaviour and shape our culture.

Transformation – We will innovate and transform to win in the marketplace.
Customer – We serve Canadians with pride and passion.
Integrity – We act responsibly and with integrity.
Respect – We treat each other with fairness and respect.
Safety – We are committed to a safe and healthy environment for all our stakeholders.