Service Advisor -Automotive

Copia Professionals Service Limited - Labrador City, NL (30+ days ago)

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This job is located in North West River, Labrador.

A busy, respectful and customer friendly auto service garage seeking an experienced service advisor to assist in our growth. This role requires someone who enjoys interfacing with a diverse customer base, is solution driven and have a flair for sales. We offer excellent compensation,full benefits, and a employee friendly environment where you can grow, learn and feel challenged.

  • Identifying the customer need, provide quote, schedule work with mechanical staff and ensure customer is kept informed of any changes or delays until payment if processed
  • Order parts, tires, oils and track inventory. Work with supplier to ensure inventory is shipped on time and order is accurate.
  • Work with the mechanical team to ensure they are aware of timeframe for service
  • Follow up with customers to arrange for regular service maintenance
  • Ensure all customer data is kept accurate and current within the system
  • Follow OHS protocols and company policies
  • Attend staff meeting and keep current with system and industry changes
  • Other duties as apply

Job Type: Permanent

Experience:

  • Customer Service: 1 year (Preferred)
  • service advisor: 2 years (Preferred)

Work remotely:

  • No