Business Systems Analyst

Daiya Foods - Vancouver, BC (30+ days ago)

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Reporting to the Business Systems and IT Manager, the Business Systems Analyst is a highly detailed oriented
individual who enjoys a variety of roles. This role is responsible for analyzing and documenting business and system
processes, use cases and testing scenarios, maintaining company-wide SOP’s.

JOB RESPONSIBILITIES & DUTIES:
  • Gather and document systems and user requirements and change requests
  • Analysing processes and flow provide recommendations on improvements
  • Document proposed solutions and use cases
  • Documenting IT processes and managing all IT documentation
  • Develop test cases for new and existing systems
  • Testing of new systems and evaluating user testing
  • Assist users with hands on support of new systems and working through issues
  • Maintain issue backlog and enhancements register
  • Carrying out scrums and assisting with project management
  • Maintaining issue backlog
  • Maintaining network diagram
  • Assisting Support Analysts with overflow of support calls
  • Writing dashboards and reports in Power BI and Crystal reports
  • Provide user training on all systems
  • Creating SQL views
  • Developing and maintain Flows in Microsoft Flow
  • Assisting in all areas of IT where required
QUALIFICATIONS & SKILLS:
  • 2 Year diploma or degree in Business, Engineering, Operations or IT
  • Minimum of 1-year experience in IT, accounting or operations role required
  • Systems Analysis certification or studying towards one
  • Project management experience or certification
  • Knowledge of Visio
  • Good knowledge of Microsoft Excel required
  • SQL Scripting experience
  • Crystal reports experience
  • Power BI experience is an added advantage
  • Ability to train users and make presentations
  • Friendly and customer service orientated
  • Willingness to learn and develop skills on an ongoing basis
  • Must be extremely organized and detail-oriented
  • Strong analytical and problem-solving skills
  • Ability to understand processes and translate these into user friendly documents
  • A self-starter and results driven individual with the ability to work in a dynamic, high-growth environment
  • Able to prioritize under the pressure of tight deadlines
BENEFITS:
  • Competitive Wages
  • MSP and Extended Health benefits fully paid by Daiya for your family
  • 3 weeks’ vacation
  • RRSP matching your retirement contributions
  • Annual Personal health and wellness fund
  • Fun and creative environment
  • Inspiring and innovative work
  • Smart and passionate teams
  • Making people and the planet a healthier place
HOW TO APPLY
Please submit your application to hr@daiyafoods.com with “Business Systems Analyst” on the subject line.