Patient Education Coordinator

Trillium Health Partners - Mississauga, ON (23 days ago)

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Job Description


Position: Patient Education Coordinator

File#: 2019-15278

Status: Full Time (x1)

Dept/Health System: Oncology Program - Credit Valley Hospital

Posted: November 12, 2019

Internal Deadline: November 19, 2019


Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission: A New Kind of Health Care for a Healthier Community

When we set out to build our vision and future, we connected with our community - patients, families, visitors, physicians, staff and volunteers. The foundational goals of our new strategic plan - quality, access and sustainability - anchor everything we do. Our mission for a new kind of health care is built on an inter-connected system of care organized around patients - inside and outside the hospital.

At THP, we are relentless in providing high quality, compassionate care to our communities and take great pride in fostering an inclusive and accessible environment and we are all accountable for contributing to a healthy, safe and respectful environment for healing and promoting excellence in patient care though advancing patient and staff safety. If you are passionate about what you do, motivated to improve the health of the community, committed to excellence, quality and patient safety we would like you to join our Better Together team!

Be part of a dynamic growing team constantly evolving in order to provide the highest quality patient care possible. Working within the Oncology Program, the Patient Education Coordinator will utilize evidence and best practice to develop and implement comprehensive education strategies that are responsive to the identified needs of cancer patients and their families. The Oncology Patient Education Coordinator works within a team environment across THP sites, to foster and support cross discipline collaboration and sharing of patient education expertise. They will also work closely with the THP Patient and Family Advisory Council to seek their input and active participation in co-designing educational materials and programs. Collaboration with the Mississauga Halton Central West Regional Cancer Program may be required to ensure the regional cancer centre is fostering a similar, high quality patient experience regardless of where Cancer patients receive their care.

A minimum one year experience in patient education or a related field required and professional healthcare experience
Experience in program development and evaluation is required.
Experience in evidence-based research and evaluation an asset
Excellent written, report writing and presentation skills
Exemplary interpersonal and written/verbal communication skills including plain language editing
High level of proficiency with MS Office applications and knowledge in web based applications
Strong demonstrated commitment to continuous improvement
Demonstrated appreciation of issues involving client/staff/employee/employer privacy and confidentiality in a multifaceted health care facility.
Ability to work effectively within a collaborative team environment.
Excellent organizational, information/data management skills, and well developed judgment
Excellent conflict resolution, decision making and relationship building skills
Self-motivated; contributes to all aspects of the team
Baccalaureate preparation in health, communication or education with a concentrated focus in adult education preferred.
Masters degree in a related field preferred.

Internal Candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.

To pursue this career opportunity, please visit our website:

Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage. To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Trillium Health Partners is identified under the French Language Services Act.

We thank all those who apply but only those selected for further consideration will be contacted.