Field Service Technician -Trainee

Canon Canada - Hamilton, ON (30+ days ago)

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Field Service Technician - Trainee

We're looking for a mechanicially inclined individual to join our Service team. As a Field Service Technician - Trainee, you will be providing superior customer service to Canon clients in the Brampton/Barrie service area by servicing and maintaining equipment in an efficient and timely manner.

Your Key Objectives

Installation, configure, repair and maintain Single-function / Multi-functional and company products and systems at customer sites
Performing equipment service on a required basis within specific time parameters
Responding to customer calls in a prompt and efficient manner
Completing preventative maintenance according to regular schedules
Maintaining all Company tools and materials, including an accurate inventory of parts
Communicating with the Supervisor regularly on all aspects of service
Completing service and equipment performance reports as required
Comply with established operational standards

What We're Looking For:
Graduate of a post-secondary technical/technologist course in electronics
Previous field service experience is an asset
Complete understanding of customer satisfaction
Excellent time management and communication skills
Proficient technical skills and aptitude, including electro-mechanical
Good computer skills and literacy
Thorough knowledge of and demonstrated ability to apply computer technology to customer requirements for networked products and systems solutions.
CompTIA A+ and Network+ Certification is required
Experience with network connectivity preferred
Ability to work efficiently with minimal supervision
Possess a valid driver’s license and reliable transportation - travel required


Comprehensive health coverage plan that includes medical, dental and vision
Life insurance, disability and wellness programs
Vacation, Paid Personal Time and Sick days
Matching RRSP contribution & Profit Sharing Program
Tuition Assistance Program for professional continuing education
Discounts on Canon products, retailers, memberships and more!

On-site cafeteria and outdoor patio
Employee gym and fitness centre
Employee referral program
Executive-Hosted BBQ & Annual Summer Family Event
Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products.
Community involvement

Come and join our team and reap the rewards as we work to take Canon to the next level!

We offer competitive compensation, comprehensive benefits, exceptional growth potential and stability, all within a casual and professional work environment.

While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.

Canon Canada Inc. is proud to provide accommodation(s) during the recruitment process. Should you require any accommodations, please indicate this on your application/cover letter and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us via email at or via phone at 1-855-531-3850 or 905-863-8713

Since 1973, Canon Canada has been the leading provider of consumer, business, professional and medical digital imaging innovation. Technology continuously changes, but our vision and commitment to delivering exceptional solutions and great customer experiences never does.

Headquartered in Brampton, Ontario, with 12 additional offices across the country, Canon is the preferred choice for technology and services that enhance the lives of people and drive business performance. We are committed to the highest level of customer satisfaction and loyalty, and provide 100% Canadian-based service and support for every product we distribute.

Every day our team comes to work excited to tackle real-world challenges, conceive new ideas and develop groundbreaking, innovative solutions — to make a difference for our customers, our business partners, our colleagues and our company.

We’re proud of the difference we make for our customers and our business partners, and in the communities where we live and work.