Program Manager, Community Relations

City Of Edmonton - Edmonton, AB (30+ days ago)

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Job Number
: 37056

Reporting to the Director, Strategy and Engagement Branch, the Program Manager, Community Relations, will provide leadership and support of external and internal community engagement, strategic partnerships, organizational development, and advocacy. This role will facilitate the design and structure of the EPS Community Engagement portfolio, based on evaluation criteria, metrics and empirically supported evidence. This position will be critical in managing and handling communications on the strategic direction of EPS, establishing collective outcomes with partnerships (both internally and externally), and determining the most appropriate and beneficial format for engaging in partner projects and initiatives. This role will be responsible for the following:

  • Support recruitment, coaching and developing community coordinators across the organization as required.
  • Establishing the framework for evaluating partnerships and determining the most appropriate and beneficial format for engaging in collaborative projects, initiatives and research & development opportunities.
  • Facilitating the design and structure of the EPS community relations portfolio, based on evaluation criteria, metrics and empirically supported evidence.
  • Providing strong leadership for practices and processes for engagement with internal and external partners.
  • Providing leadership and oversight for identification of potential partners, and to negotiate new partnerships in support of EPS priorities, and to advance consistency in the use of partnerships and execute more effectively on partner projects.
  • Developing and implementing a community engagement strategy for the organization.
  • Developing process, training, and tools to facilitate organizational comprehension of these processes for engaging in partnerships. This will also involve creating capacity and cohesive approaches to engaging with partners.
  • Acting as a liaison for stakeholder groups and facilitate partner integration, this will include identifying the current relationships, partnerships and interactions between individuals/areas and identifying ways to increase integration and efficiencies.
  • Reviewing existing partnerships and partnership models, exploring innovative partner relationships, and then identify and lead integration of partners, services and practices.
  • Providing strategic expertise and advice, developing options and recommendations to achieve optimal development and implementation of strategies, leading transformative projects.
  • Meeting with organizational and divisional leadership routinely, to ensure any support that may be required is available, and to review any future or current opportunities.
  • Supporting on-going relationships with community leaders, industry leaders, resource experts, private and public sector groups as a measure of community engagement and establishing association with potential future stakeholders.
  • Advising on evaluation of partnerships, projects and initiatives using both quantitative and qualitative metrics.
  • Establishing and implementing frameworks, tools and practices influencing partnerships and partnership development while enhancing the organizational capacity, through integration and support of key initiatives.

  • Completion of post-secondary degree or diploma in Business or Public Administration, or a related discipline, from a recognized university. A Master’s Degree would be preferred.
  • Understanding of legislative requirements, policy and governance within a law-enforcement, legal, judicial or governmental organization.
  • A minimum of five (5) years’ public and community engagement, strategic planning/business development experience, including experience leading large-scale projects and change efforts, preferably in a public sector environment.
  • Experience leading collaborative planning processes and complex initiatives, resolving conflict in complex and politically charged environments.
  • Ability to manage emergent projects with multiple stakeholders in an effective manner. Strong critical thinking and analytical skills, ability to identify and implement effective solutions to complex problems.
  • Ability to create focus, trust, engagement, and commitment with diverse groups of people, and to provide high quality advice to all levels of the organization.
  • Strong theoretical and practical expertise in strategic partnerships, organizational development, change management, and integration.
  • Proven ability to build networks and partnerships with various internal and external stakeholders; credible, accountable, and ethical.
  • Forward-focused, systems thinking and logical. Able to communicate clearly and effectively on a variety of issues in a diplomatic and tactful manner.
  • GBA+ training considered an asset
Hours of Work:
36.9 hours per week.

Salary Range:
95M Salary Grade: PT3, $84,597 - $125,686 (Annually).

  • The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted.
  • We are an equal opportunity employer. We welcome diversity and encourage applications from all qualified individuals.
The Province of Alberta is a party to the Federal Agreement on Internal Trade, the Trade, Investment and Labour Mobility with British Columbia and the New West Partnership Trade Agreement with British Columbia and Saskatchewan. All of these agreements promote labour mobility between the Provinces. Applicants may obtain information regarding recognition of extra provincial credentials at

HR Consultant: DZ

Classification Title : Professional/Technical – PT3
Posting Date
: Jul 17, 2019
Closing Date
: Jul 31, 2019 11:59:00 (MST)
Number of Openings (up to)
: 1 - Permanent Full-time
Union : Management
: Edmonton Police Service
Work Location(s)
Police Headquarters, 9620 - 103A Ave

T5H 0H7