Located on the Skwxwú7mesh (Squamish) Nation Territory in West Vancouver, BC, the Aboriginal Housing Management Association (AHMA) exists to make a difference in urban, rural and Northern housing. We oversee the administration of operating agreements between housing providers and Aboriginal housing organizations, keeping everyone’s best interest in mind and developing and maintaining relationships of trust. Every employee on our team is integral to ensuring our success and the success of the Housing Providers we serve.
The Senior Portfolio Manager is responsible for the management of a full range of services for Indigenous non-profit housing projects and programs, under various agreements with Aboriginal Housing Providers located throughout B.C.
Portfolio Manager services include but not limited to; providing instruction and direction in housing operations, property management, homelessness supportive programs, financial sustainability, governance, rent calculation, replacement reserve and capital planning, and tenant and maintenance management. Other responsibilities include; making client visits, supporting new housing projects, writing meeting and briefing notes, conducting operational reviews and approving operating budgets.
Key Responsibilities (including but not limited to)
- Develops and maintains collaborative relationships with AHMA members to ensure the delivery of quality housing and homelessness programs;
- Provides support, direction and recommendations regarding all areas of housing operations and homelessness support programs;
- Negotiates and approve budgets and monthly subsidy dollars within AHMA policies, procedures and guidelines;
- Co-ordinates the delivery of agreements for a variety of programs for the Indigenous housing sector;
- Conducts operational reviews to ensure compliance with the agreements and monitors the review recommendations;
- Ensures rent subsidies are administered accurately, financial procedures follow guidelines and building deficiencies are identified, while keeping the manager informed;
- Provides advice and recommends socially responsible and permissible solutions in areas of tenant management;
- Reviews and evaluates submissions for emergency, extraordinary funding and prepares submissions for manager’s approval;
- Assists Aboriginal Housing Providers in the development of three-year maintenance and capital reserve plans;
- Knowledge of statutes related to housing including the Residential Tenancy Act and the Societies Act;
- Assists the Financial Services Specialist with financial reviews by maintaining files and providing history and feedback;
- Ensures that Replacement Reserve funds are adequate, and expenditures of these funds adhere to Replacement Reserve guidelines and policies;
- Researches and prepares briefing notes to leadership as required;
- Keeps informed and knowledgeable on Indigenous peoples, non-profit housing and the property management sector;
- Organizes and participates in training and seminars;
- Represents AHMA at community forums, ground breaking events, opening ceremonies and at other community events as required;
- As a primary contact for AHMA, responds to inquiries and shares relevant information with partners, service agencies, the public, non-profit/tenants and agencies;
- Acts to prevent or stabilize sensitive or contentious issues and alerts;
- Familiar with the Privacy Act and all related housing legislations;
- Maintains appropriate documentation including electronic support systems;
- Maintains current knowledge and understanding of diverse types of Federal and Provincial housing programs, their funding arrangements and parameters;
- Familiar with all AHMA policies and procedures as related to their job duties;
- Builds and maintains relationships with BC Housing counterparts to ensure AHMA is informed and has up to date information on new projects;
- Reviews tenant rent calculations when required, and support the Aboriginal Housing Providers or internal AHMA staff in training when needed;
- Monitors and updates the current AHMA Housing Systems (Central Property System and Housing Connections) when required;
- Ensures operating agreements are executed by BC Housing, AHMA and Provider;
- Monthly, update and submit the recurring subsidy payments to Manager and CFO; and
- Assists the Manager with administrative or operational tasks; such as, reports or housing procedures from time to time.
EDUCATION, CERTIFICATION and EXPERIENCES
- Experience working with Indigenous peoples or organization;
- Secondary school graduation supplemented by post secondary training in a relevant field;
- AND a minimum of five years senior administrative experience which includes supervisory, property management OR Non-profit sector experience; or an equivalent combination of education and experience;
- Preferred training in negotiation, mediation or conflict resolution;
- Certified Property Manager designation (CPM) or membership in RI(BC) or REIC is an asset;
- Ability to travel throughout BC and Valid BC driver’s license required and reliable vehicle; and
- Strong understanding of Indigenous housing issues.
KNOWLEDGE AND SKILLS
- Ability to travel and work on projects or workload independently;
- Good interpersonal skills; must display tact and diplomacy;
- Excellent written and oral communication skills;
- Ability to guide and train others patiently and effectively;
- Demonstrated strong analytical and problem-solving skills;
- Capacity to make sound decisions based on an analysis of a range of issues and problems;
- Ability to summarize and explain complex program information and funding requirements;
- Skill to organize and administer diverse housing projects and programs;
- Capability to mediate disputes and resolve conflicts;
- Ability to analyze and negotiate budgets;
- Thorough knowledge of building structures and systems and an ability to recognize deficiencies and prepare preliminary summaries of work;
- Familiarity with working in a computerized environment; knowledge of MS Office software required; and
- Ability to work in a team environment and build strong working relationships.
CRITICAL SUCCESS FACTOR
The core of our business is serving the Aboriginal community; therefore, a critical success factor for any person who joins the AHMA team is to have an in-depth understanding of Aboriginal people and Aboriginal culture, preferably with strong British Columbia connections.
Team members are expected to have gained this understanding through lived experiences, whether it is from being of Aboriginal ancestry or working closely with Aboriginal communities. Preference will be given to applicants of Aboriginal ancestry as per Section 41 of the BC Human Rights Code (self-identify).
Please visit www dot ahma-bc dot org for more information on AHMA.
Job Type: Full-time
- Senior Administrative: 5 years (Preferred)
- * Certified Property Manager (Preferred)