Quality Assurance Analyst

City of Calgary - Calgary, AB (30+ days ago)

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If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.

As the Quality Assurance (QA) Analyst, you will evaluate the system and recommend if the modifications are ready for use by customers and staff. This is done by being involved in all stages of the Software Development Life Cycle (SDLC). At each stage, the QA Analyst develops and implements policies and procedures to improve the efficiency, effectiveness and overall quality of the end to end system. Primary duties include:

Create, maintain, and enhance test plans, test cases, test methodologies that ensure verification of the end to end system.
Collaborate with analysts, software developers and business users to provide feedback on requirements and validate design with a QA perspective.
Perform all aspects of verification including functional, integration, regression and system testing.
Coordinate end to end user acceptance testing with subject matter experts from impacted business units.
Isolate defects, recreate chain of events that led to the defect, work with business and technical items to ensure a suitable resolution or workaround is developed and verified.
Assist internal staff in troubleshooting and resolving the system issues related to process or data errors.
Develop and implement policies and procedures that improve the quality of system to shorten the testing cycle and reduce support costs through analysis, experience and use of metrics.

A degree in Computer Science or a related field and a minimum of 1 year of related experience in quality assuranace, software testing or application support.
A completed diploma in Business Administration, Computer Information Systems, Planning or related field and a minimum of 3 years of related experience in quality assurance, software testing or application support.
Success in this position requires strong problem-solving and analytical skills combined with a high attention to detail.
Demonstrated ability to effectively communicate and work collaboratively with a variety of stakeholders and the ability to plan and organize work with minimal supervision or direction.
Pre-employment Requirements
Successful applicants must provide proof of qualifications.

Union: CUPE Local 38
Business Unit: Calgary Building Services
Position Type: 3 Temporary Positions (up to 18 months)
Location: 800 Macleod Trail S.E
Compensation: Pay Grade 9 $35.43 - 47.40 per hour
Days of Work: This position works a 5 day
work week with one day off in a 3 week cycle.
Hours of work: Standard 35 hour work week
Audience: Internal and External
Apply By: July 5, 2019

Job ID #: 302283
We value diversity of expertise, talent and opinion which creates an innovative and collaborative environment.
We are committed to a respectful and inclusive workplace and welcome applications from all qualified individuals.
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