Program Assistant

University of Victoria - Victoria, BC (30+ days ago)

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The University of Victoria is one of Victoria's largest employers and one of Canada’s best diversity employers. Together we are more than 5,000 dedicated faculty, librarians and staff supporting the University of Victoria’s diverse academic programs, world-class research and commitment to civic engagement.

Job Summary
This position provides secretarial and administrative support to program areas within the Division of Continuing Studies (DCS), Arts, Science, Education and Technology programs area. Due to the diversity of this program area, the program assistant must work independently and possess an excellent understanding of the Division and University of Victoria policies and procedures.

Reporting to the Director, Arts, Science, Education and Technology, and receiving day to day direction from the Program Coordinator, the incumbent will possess excellent computer, organizational and time management skills. The incumbent will also possess excellent interpersonal skills and will interact with members of the university and with the community at large.

While assignments to program areas can change based on operational needs, the current position will be responsible for administrative support with the following programs hereinafter called “the portfolio”.

Restoration of Natural Systems
Ecological Restoration
Community Science and Nature Courses
Canadian Studies (including Canadian Studies components of Pathways and UAP)
Job Requirements

Skills and Abilities:
ability to work under pressure in a fast-paced environment with ease and confidence;
ability to use good judgment, resourcefulness, diplomacy, sensitivity and discretion while managing workflow;
ability to provide exceptional and timely customer-service;
aptitude for being a team player and for working collaboratively with multiple stakeholders in a complex organization in a professional and courteous manner
excellent communication skills, both verbally and in writing;
ability to develop and maintain positive relationships with students, partners, and the community at large;
ability to undertake and maintain exceptional organizational skills;
ability for multi-tasking and managing shifting priorities;
aptitude for openness to new ideas/concepts, and willingness to learn new systems, processes or programs;
demonstrated analytical/problem solving skills;
ability to use various software packages, including Microsoft Office;
ability to take initiative and to problem-solve.

Specialized Knowledge/Education:
knowledge, training or relevant post-secondary coursework or certification relating to office administration process and procedures;
knowledge of and an aptitude for technology including software knowledge and training in basic accounting principles.

at least three years of practical experience in a professional office environment;
proficiency in using a software suite such as Microsoft Office (Word, Excel, PowerPoint);
proficiency in the use of the Student Registration System (SRS), FAST, and Banner would be considered an asset.

Note that equivalent combinations of education and experience may be considered.

UVic is committed to upholding the values of equity, diversity, and inclusion in our living, learning and work environments. In pursuit of our values, we seek members who will work respectfully and constructively with differences and across levels of power. We actively encourage applications from members of groups experiencing barriers to equity.

Read our full equity statement here:

Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact Belinda Fontes, HR Programs and Project Manager, at Any personal information provided will be maintained in confidence.

Additional Information
997547-UNEX-2019-UPD FOR JD-RNS-Program Assistant-PB6 a