Newcomer Employment Services Coordinator

Georgian College - Barrie, ON (30+ days ago)

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THIS IS A CONTRACT POSITION. Reporting to the Manager, Employment Services, the incumbent oversees and manages the day-to-day activity involved in the Job Finding Club for Immigrants program (funded by Immigration, Refugee and Citizenship Canada (IRCC)) to support immigrants and newcomers searching for work in Canada. Duties include staffing, operational, and planning aspects of the program. Specific duties include, but are not limited to:

Project Administration
Creating timelines and setting targets for various project components ensuring compliance with the agreement
Ensuring any required changes to existing curriculum for the program are developed and implemented into the program
Recruiting and scheduling staff
Administrating and tracking employment supports and budget expenditures
Providing narrative and statistical reports ensuring compliance with reporting requirements in accordance with the funder
Monitoring progress of the program and services delivered against funder targets, milestones and objectives
Evaluating project success and recommending changes as necessary to ensure targets are achieved

Program Delivery
Planning and coordinating delivery details and logistics
Ensuring program materials are updated as required
Completing an in-depth intake, and eligibility check, to select appropriate participants for the program
Facilitating the delivery of the program
Assessing participants for employment needs and offering ongoing support and referrals as required
Providing and sourcing support, mentoring, and coaching for participants during the job search process
Designing and conducting specialized job search supports and activities
Preparing and maintaining detailed participant case notes
Providing first point of contact for staff regarding program delivery and logistics inquiries

Project Liaison
Overseeing the promotion and marketing of the program within the community
Providing information regarding community supports and resources to support job search for immigrants
Maintaining relationships with employers, community partners, and stakeholders
Representing the college and the program at various events (i.e. community planning groups that serve the newcomer population, newcomer award events, etc.)

Successfully completed a two year postsecondary diploma in a relevant field of study that may include, but is not limited to human or social services, business, psychology or sociology
Three years’ experience in a role providing employment coaching or counselling
Experience working with community groups and agencies / working with newcomer client groups is preferred
Experience working with labour market trends and information to assist in the development of service plans
Demonstrated ability to work within specified employment program guidelines including Ministry of Advanced Training and Skills Development guidelines and work placement contracts
Computer skills and experience with databases (entering, analyzing and maintaining statistical data), career planning software (i.e. Career Cruising, web-based assessments, etc.), Microsoft Office Suite (Word, Excel Outlook, etc.), and social media (Facebook, LinkedIn and Twitter)
Proven communication (written and oral) and conflict resolution skills with the ability to work under pressure and respond effectively in difficult / sensitive situations
Organizational and time management skills to handle multiple responsibilities
Ability to take initiative, work independently, and as part of a team to achieve site targets
Ability to maintain and adhere to confidentiality guidelines set out by program funder and Georgian College
Ability to travel to off campus sites as required
Ability to work flexible hours including evenings, weekends and non-mandatory statutory holidays
Experience working with service plans in iCARE is an asset