Installer/ Service Technician

Acorn Stairlifts Canada Inc. - Kamloops, BC (30+ days ago)

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Description:

Installations

Essential Duties and Responsibilities:

  • Make sure to inspect diagrams fully and install curves/straight lifts as per specification.
  • Explain to customers what you will be doing and answer any questions.
  • Respond promptly to resolve any customer concerns/complaints.
  • Complete tests on lift to ensure safety of the install.
  • Conduct demo with customers to ensure satisfaction before leaving site.
  • Troubleshoot breakdowns and repairs as necessary.
  • Complete necessary paperwork, upload info to customer file on AGS and take customer payments as required.
  • Ability for weekend work.
  • Occasional overnight stays required.
  • Maintain company vehicle.
  • Maintain company cell phone and tablet.
  • Bi-weekly inventory count.
  • Occasional travel to other provinces.

Key Performance Indicators:

  • Ability to positively represent the company to clients
  • Professional demeanour and polished telephone communication skills

Competency (Skills and Abilities):

To perform the job successfully, an individual should demonstrate the following competencies:

  • Installs curved/straight stairlifts at customer sites and ensuring customer satisfaction for the hope of future business and referrals
  • Repair stairlifts as needed

Qualifications:

  • High school or equivalent
  • Clean driver’s abstract
  • Occasional out of province travel
  • Mechanical or electrical aptitude is preferable
  • 2 weeks of training in Burlington

Physical Demands:

  • Office Environment; sit, stand as required
  • Ability to lift between 70-110 pounds.

Job Types: Full-time, Commission

Salary: $60,000.00 to $80,000.00 /year

Experience:

  • Installations: 2 years (Preferred)

Education:

  • Secondary School (Preferred)

Location:

  • Kamloops, BC (Required)

Licence:

  • Mechanical/ Electrical (Preferred)
  • Clean driver’s abstract (Preferred)