Brand Ambassador - Part Time - Rogers Downtown

Rogers Communications - Toronto, ON (30+ days ago)

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We support and encourage employees to find long term success and explore opportunities that play to their individual strengths and passions. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you continue on a journey to building a rewarding career at Rogers.

We’ve established a new set of internal hiring rules to help you find long-term success at Rogers. Click here to access Your Career @ Rogers – Ground Rules and become familiar with the new requirements.

Brand Ambassadors - Part Time - Yonge and Dundas

Our Brand Ambassadors must be out-going, friendly, warm and inviting. They must love to engage with people and have a natural sense of curiosity. They have a variety of tasks including knowledge on promotions, products and services in-store. They are influencers, who represent a brand in a positive light and by doing-so, help to increase brand awareness and sales. They are meant to embody the Rogers brand, including our value proposition.

In this role you will:
Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions
Provide exceptional customer service by ensuring that the customer takes priority at all times
Fully support and align with all key business initiatives and new product launches
Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market.
Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities
Utilize the available marketing tools to engage current and new business and drive sales
Embrace and utilize technology to enhance customer experience
Maintain an up to date knowledge of all product categories
Provide help and advice to colleagues to achieve goals
Be able to work a varied and flexible schedules (Monday – Sunday); including some holidays

You are someone who:
3-5 years of Retail experience
Completed high school diploma or higher
Previous retail or luxury retail sales or relevant clientele focused experience
Exceptional clientele, customer relationship building skills
Demonstrate strong verbal and written communication skills
Professional, friendly and social personality and skills
Excellent communication and customer service skills
Excellent decision making ability
Strong problem solving skills and ability to deal with customers tactfully and effectively in a fast paced environment
Ability to work well independently and within a team environment, while being able to multi-task
Marketing and Brand knowledge/experience is an asset
Bilingual (English and French) is considered an asset

Benefits for you:
We invest in you, just as much as you invest in us
Opportunities to grow and develop your career
Strong internal development programs
Comprehensive health and dental plan for full time and part time employees
Outstanding share options and wealth accumulation programs
Employee discounts across Rogers & Fido services
Overtime pay eligible

As part of the recruitment process, candidates will be required to provide consent for and successfully pass a criminal background check.

Not sure if you should apply for this role? Talk to your Manager or your HR Business Partner.

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 302 Yonge Street (5899), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Host/Hostess
Requisition ID: 174972

Together, we'll make more possible, and these six shared values guide and define our work:

Our people are at the heart of our success
Our customers come first. They inspire everything we do
We do what’s right, each and every day
We believe in the power of new ideas
We work as one team, with one vision
We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.

Posting Notes: [[req_strategyPage]] || [[country]] || ON || Toronto || [[mfield2]] ||