Mid-Market Account Executive, Yelp Restaurants

Yelp - Toronto, ON (8 months ago)

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Love to dine out? Passionate about the industry and helping restaurants succeed? Yelp Restaurants is looking for a driven foundational hire to take on the Mid-Market Account Executive role (MMAE). As a Mid-Market Account Executive, you will play an integral role in forging net new partnerships with multi-location brands across North America to bring them onto our suite of restaurant products.

From prospecting to closing and everything in between, this role is yours to own. Your day to day will involve strategizing, calling, pitching, and following up with mid-market restaurant executives to articulate the value both Yelp Waitlist and Yelp Reservation products can unlock for them. You will work closely with the Restaurant Success team to ensure the clients you bring on board are happy and primed for expansion.

As this is a newly forming team, your success will be determined by your ability to adapt and iterate quickly. You know how to navigate complex sales cycles and organizations that have multiple decision makers. We are looking to add a member with a proven track record of success in a similar technology sales environment. Sound like you? Keep reading.

Where You Come In:
You will manage your own opportunities and territory: cultivate new leads and develop/maintain your pipeline
You will manage the full sales cycle through multiple channels: make introductory calls, respond to inbound inquiries, assess business goals through qualifying, close the deal, and own the up-sell
You will become an expert in Yelp’s reservation and waitlist solution. Adapt product recommendations quickly to suit the client needs - asking probing questions and handling objections will be critical to your success
You will achieve and consistently exceed quarterly sales goals
You will work in conjunction with the Restaurant Success Team to strategize and optimize for existing customers ensuring they are receiving as much value from the product(s) as possible
You will handle, diffuse, and direct customer feedback through appropriate channels

What it Takes to Succeed:
You have a proven track record of mid-market / enterprise sales success - exceeding targets and ability to ramp quickly
You have experience in multi-unit SaaS technology sales
You are proficient with Salesforce.com. Familiar with opportunities, reports, and cases
You call yourself a great communicator - whether it’s on the phone, through email or via live chat, you excel at communicating with customers
You have adaptability - you are agile in your thinking and have the ability to think quickly on your feet and seek additional resources when needed
You have a willingness to learn and grow - You are open to feedback, adaptive and coachable; you embrace and thrive in a fast paced high-growth environment
You have a great attitude - you are mature, optimistic, strong work ethic, and have a growth mindset
You have experience with restaurants or restaurant technology like reservation systems, waitlist systems, front-of-house management tools (a plus)
You have startup/rapid growth company experience (a plus)

What You'll Get:
Full medical, vision, and dental coverage
FSA & HSA Options
Employee Stock Purchase Plan
Regular Team and Department Offsites
Monthly gym subsidy, carpool, and bike-to-work subsidies
Employee 401k Program with employer match
15 days PTO (increases with tenure) and 11 paid holidays
8 weeks paid parental leave
Onsite café with baristas!
Think you check these boxes to be a MMAE on the Yelp Restaurants team? Send us your cover letter and resume.

Yelp values diversity. We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.