Learning Advisor, Burnaby
Management Band 2 - Salary range: $65,600.24 - $90,900.08 annually
Regular, Full-Time (1 position)
Temporary > 7 Months (1 position)
STEP into a career with one of BC’s Top Employers since 2009.
The Liquor Distribution Branch (LDB) is one of two branches of Government responsible for the wholesale distribution and retail sale of beverage alcohol and non-medical cannabis. In 2018/19 the LDB recorded gross sales of $3.6 billion, generating a net income of $1.104 billion that supported vital public services including health care and education. It has a workforce of approximately 4600 full- and part-time employees working across 197 BC Liquor Stores, 6 BC Cannabis Stores (online and stand alone), a Head Office, three Wholesale Customer Centres and three Distribution Centres. The LDB is led by a General Manager and CEO who is responsible for administering the Liquor Distribution Act and the Cannabis Distribution Act, subject to direction from the Minister. As part of BC’s mixed-model retail system for liquor and non-medical cannabis, the LDB is committed to providing customers with an enhanced shopping environment, an expansive product selection and a high level of service.
At LDB, we recognize that our people are our greatest asset. As our business continues to evolve, we need to evolve the way in which we engage with and develop our people across the province. The Organizational Development & Change team is at the heart of this: driving learning and development, recognition, and ensuring our people are ready for change. Could you see yourself as a Learning Advisor role within this dynamic, passionate team?
We are looking for a highly motivated individual with a knack for solving challenging issues with ease. If you hold yourself to high standards of performance and creativity, and thrive in a fast-paced, collaborative setting, then we’ve got the role for you.
The Learning Advisor develops implements and evaluates training and educational initiatives and provides performance consulting services to individuals, groups and teams within the organization including the facilitation of cross functional teams and process improvements all of which supports the LDB’s current learning and development model.
1. Develops training needs assessment tools, and conducts training needs and gap analysis to ensure Branch training is performance based.
2. Determines and develops training plans and programs.
Conducts situational analysis and assists client in planning appropriate organization development initiatives.
Prepares learning proposals, and develops comprehensive project plan documents, including scope, objectives, risk analysis, proposed instructional design, resourcing, funding, administrative requirements, and detailed timelines indicating significant milestones.
Leads project teams in the development of training programs in collaboration with colleagues and line management representatives to improve managerial and staff work performance.
Determines appropriate training methodologies and instructional design of training programs, and identifies administrative requirements involved in delivering the programs, including costs, schedule, promotion and marketing, facilities management.
Researches and writes original and extensive training materials, including facilitator guides, participant manuals, and job aids, or where “off-the-shelf” training programs are purchased from a private vendor, customizes the material to address specific training needs and to meet workplace constraints.
Recruits, coaches and orients trainers, and evaluates their performance to provide feedback.
Evaluates training programs to assess effectiveness in achieving desired outcomes.
3. Develops budgetary requirements to support the design and delivery of training programs and manages the expenditure of allocated funds in order to maximize benefits and impact
4. Develops Requests for Proposal (RFP) and negotiates and monitors contracts with external suppliers of training to ensure training programs are delivered according to established standards, on time, and within budget.
5. Facilitates cross-functional work teams, using a collaborative group process, in the following organization development activities: needs assessment, identification and resolution of gaps, work process reviews, strategic departmental planning, new team start-up, role clarification, and teambuilding activities.
6. Develops and maintains contacts with Training departments in other provincial liquor jurisdictions, and with other organizations in the private sector to share best practices, and leading edge research (e.g., OD Network, Training & Development Society of BC; International Society for Performance Improvement, Adult Education Research Conference).
Please review the attached job description for a complete list of duties, qualifications, and competencies.
To be considered for this opportunity, applicants must submit a cover letter and resume clearly identifying how they meet the qualifications necessary for this position. This information will be used as part of the selection process.
An eligibility list for future regular or temporary opportunities may be established. This position is excluded from union membership.
Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website.
For complete details about this opportunity, including accountabilities, please refer to the attached job profile. For specific position related enquiries, please contact Marie Zaleschuk Senior Manager, Performance & Learning by phone at 604 252-8581. For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible to assist you.
NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.
Visit Careers at: www.bcldb.com
Education and Experience:
Minimum of 3 years experience as a corporate Learning Advisor/Performance Consultant/Learning & Development Specialist/Instructional Designer or Public School Teacher.
Human resource management, business, or education background supported by related post-secondary degree, diploma or formal course work, preferred OR equivalent combinations of education, training and experience.
Demonstrated experience aligning Learning, HR and Organizational objectives and strategies; adapting theories and concepts into practical solutions.
Considerable practical experience in the end-to-end design, delivery and evaluation of learning and development programs. Project or Program Management experience preferred.
Experience designing and delivering technical, customer service/sales, compliance, developmental and leadership training/programs in a variety of modes (in-person, eLearning, self-directed learning) preferred
Experience providing learning and development services to corporate, distribution centre and retail environments preferred.
Superior knowledge of learning theories, preferably in a retail/distribution environment; which include adult education principles, learning technologies, learning organizations, and performance consulting techniques.
Knowledge and understanding of emerging HR and learning practices and trends
Knowledge and use of LMS and eLearning tools and technologies preferred.
Skills and Abilities:
Ability to consult, develop and maintain strong working relationships with senior management, human resources advisors, bargaining unit representatives and staff, and private sector agencies and consultants.
Demonstrated ability to write training curriculum in a concise, user-friendly manner that enhances the learner’s retention of the information.
Strong client management and consultation skills as well as process management/consensus building skills.
Excellent communication skills; strong negotiation and conflict resolution abilities. Proven business acumen and ability to think strategically.