Bilingual Food Service Supervisor - LTC - CSNM required

Compass Group - Ottawa, ON (17 days ago)

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Company Description

Compass Group Canada is the country’s leading foodservice and support services provider with over 25,000 associates working in more than 2,200 location throughout the country. The company specializes in providing foodservices and support services across the core sectors including leading sports and leisure venues, executive dining rooms and cafes, schools, universities, seniors’ residences and hospitals as well as remote camps and off shore oil rigs.

Job Description

We believe that every Resident deserves warm and caring hospitality, healthy delicious meals, and a clean safe place to live. When you work with us you are part of something bigger, something that touches a Senior’s life, puts a smile on their face, and gives them comfort. Our employees go home every day knowing they truly make a difference.

Now, if you were to come on board as one of our Food Service Supervisors, we’d ask you to do the following for us:

Assist the Shift Managers to supervise multiple food service units.
Supervise the production of menu items, manage associates, schedule staff working hours, hire and train employees.
Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
Communicate positively and enthusiastically to the café patrons and address their issues promptly.
Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.


Think you have what it takes to be our Food Service Supervisor? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

At least one year of strong operation food industry management experience.
CSNM required.
Must be fluently bilingual in French and English.
Comprehensive health and safety knowledge and training.
Knowledge of food service catering.
Strong supervisory skills and the capability to motivate and lead staff.
Employee relations experience in a unionized environment is an asset.
Excellent customer service skills.
Excellent communication skills (written and verbal).

Additional Information

Thank you for your interest in a career with Compass Group!

Only those selected for an interview will be contacted.

We will consider your resume for additional opportunities.

Compass Group Canada is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are treated fairly and equitably which includes providing accommodation. Health, Safety, Environment and Quality (HSEQ) is also an operational priority. Safeguarding the health and safety of our people and customers is essential to the success of our business.

Learn more about us at!