Indigenous Care Coordinator, Compass - BC Children's Hospital

PHSA - Vancouver, BC (30+ days ago)

Apply Now

Indigenous Care Coordinator, Compass

Outpatient Mental Health, BC Children’s Hospital, $31.99 to $39.98 per hour

Compass is a province-wide service that supports evidence based care to all BC children and youth (0-25) living with mental health and substance use concerns. This is done by supporting community care providers with the information, advice and resources they need to deliver appropriate and timely care to children and youth close to home.

What you’ll do

Establish effective working relationships with community based agencies and health care providers who provide services for Indigenous communities to facilitate accessible and effective culturally safe, trauma informed client and family care.
Develop and maintain relationships with community care providers and conduct outreach site visits, education and training to these providers regarding the access to culturally safe, trauma informed mental health and substance use care programs, services, and resources available to children, youth and their families in communities around the Province.
Work collaboratively with the Outreach and Access Program Team, community care providers, patients and family members around the coordination of services.
As needed act as the first point of contact for phone calls/consultations to the community care providers and connect them to the appropriate resources for their patients and families.
Provide administrative support, coordinate day-to-day activities and triage functions for the Outreach and Access Program.
If and as needed, advocate, assess patient and family need for therapeutic and practical supports through direct telephone contact and assists families in accessing and securing resources in their community. Support addressing emotional and practical problems of moderate complexity; support and promote culturally safe, trauma informed educational and supportive group programs and the development of groups to meet the needs of clients and families.

What you bring

Bachelor’s degree in a relevant Social Sciences discipline.
Two (2) years related experience working in a health care environment that includes experience counselling individuals and families and group work or an equivalent combination of education, training and experience.
Comprehensive understanding and experience delivering culturally safe, trauma informed care
Eligible for registration with designated professional regulatory body.
Valid BC Driver’s License. Local area travel may require the use of a personal vehicle.
Preferred hiring for Indigenous qualified candidates as approved under Special Program Status, BC Human Rights Commission

You will have:
Knowledge of federal, provincial, territorial, regional and Indigenous organizations mandated to provide mental health and substance use care services.
Extensive knowledge of health issues impacting Indigenous communities and community-based Indigenous organizations across BC.
Interpersonal skills including the ability to communicate effectively with clients, families, staff and the public, both verbally and in writing.
Knowledge and experience in family support and child and youth mental health.
Ability to work with medical professionals and individuals experiencing mental health and substance use challenges and their families
Crisis intervention skills.

What’s in it for you

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
Access to more than 2,000 in-house training programs.
Enjoy a comprehensive benefits package, including municipal pension plan.
12 annual statutory holidays with generous vacation entitlement and accruement.
Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

Temporary, Full-Time (until May 10, 2022)
Wage: $31.99 to $39.98 per hour
4500 Oak Street, Vancouver BC
Applications will be accepted until position is filled.
Monday to Friday; 09:00 to 17:00
Requisition Number: 107594

What we do

BC Children’s Hospital (BCCH) provides care for the most seriously ill or injured children from across British Columbia.

Provincial Health Services Authority (PHSA) plans, coordinates and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs:

PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.

ATTN: PHSA Employees:
To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at

Please note the internal job posting will no longer be accessible after the expiry date of May 8, 2021. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.