Under the supervision of the IT Manager, the junior system administrator is responsible for monitoring and maintaining the technical infrastructure of the studio and providing support to all staff in both production and corporate environments.
Installation of hardware – some heavy lifting.
Assisting users, remotely and in-person, to diagnose and resolve technical problems and issues including but not limited to printers, file share, permissions, general desktop settings, Wacom, GPU, login/password related issues, applications used in production (Nuke, Maya, Shotgun, Tractor, Adobe suite, Microsoft Office and 365, license servers from various vendors.)
Mentor clients on various computer functions as related to the business.
Desktop and equipment moves.
Assisting users, remotely and in-person, to diagnose and resolve technical problems
Reviewing, updating in detail, and resolving all tickets assigned through the automated ticketing system from inception to resolution.
Communicating clearly, comfortably, and politely to technical and non-technical colleagues.
Contributing to and updating IT related documentation, training material, web pages and asset lists.
Occasional after hours/weekend work will be required from time to time
Performing other related duties as required.
Ability to solve various problems related to the businesses functionality and applications ran on LINUX, OS X and Windows.
Experience with storage technologies and network file systems.
Excellent organizational and communication skills.
Ability to take initiative and work independently.
Ability to document your work and processes.
Experience in the visual effects industry is a big plus.
Open to work flexible hours.
Bilingual (English and French) is an asset.
Must be a Canadian citizen or a permanent resident of Canada and available to work in Montreal, Quebec.
Familiarity with the following protocols, NFS,CIFS,LDAP,DNS,DHCP,TCP/IP,802.1x,
Experience with GIT, MySQL, AD, Maya, Nuke, Adobe products, Microsoft Office and 365, vCenter
Python, Power Shell, and BASH shell scripting skills preferred.
Work under tight deadlines
This is an exciting opportunity to work in the dynamic world of film visual effects. If you are interested please apply online.
All your information will be kept confidential according to EEO guidelines.