Product Manager, Digital Checkout (Toronto)

Canadian Tire - Toronto, ON (30+ days ago)

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Help us boldly shape retail in Canada

Canadian Tire Corporation’s (CTC) rich heritage of serving Canadians from coast-to-coast dates back to 1922. Our vision is to become the #1 retail brand in Canada by 2022 and we are focused on innovating and making important investments in our business, especially when it comes to our people. To reach our goal, we need the best talent to help us evolve and drive change across the business – and boldly help shape Canada’s retail industry. As we strive to be at the forefront of a complex and vastly changing retail industry, it is an exciting time to join the Canadian Tire family of companies.

The Product Manager, Digital Checkout works with teams of engineers and designers to build products, as well as define product vision and customer needs. The Product Manager will guide digital products from conception to launch while collaborating with engineers and designers to build scalable products that deliver growth and exceptional customer experiences. You will continuously test, learn, analyze and deliver eCommerce checkout and digital payment experiences, optimizing our digital performance and customer experience. As the Product Manager you will play a key role in developing and leading the vision, strategy and execution a specific digital product.

What you’ll do
Develop, lead, and manage the execution of the product roadmap with cross functional teams to deliver on strategic vision to become a market leader in our digital customer experience
Define scope of development for product enhancements, the work priorities of cross functional teams for deliverables, and engage and influence relevant stakeholders
Monitor completion of tasks against defined timelines and influence for additional resource allocation if required. Lead regular touchpoint meetings and to ensure milestones and deliverables are achieved
Have a strong understanding of analytics and the ability to intimately work with data to determine actionable insights utilizing lean methodology (ex: design thinking, rapid prototyping, test and learn approaches, etc.) and make strategic recommendations
Translate strategies into actionable and measurable tactics. Monitor and measure performance of new products or new releases and understand how customers are engaging with our products
Present strategy, progress and product feature to internal stakeholders at a senior level
Partner cross functionally to facilitate decision-making, propose alternative solutions, and help identify gaps in our product and our business
Proactively identify changes in the business and technology landscape. Build business cases using competitive analysis, market and customer research
Management and oversight of 3rd party work, including contracts, defining scope, sourcing, setting timelines and facilitating kick-off meetings. Identify need to engage 3rd party support
Practice digital thought leadership, agile and lean methodology and change management processes. Demonstrate a strong understanding of the competitive landscape and best in class practices throughout the retail industry
Who you are

We are looking for individuals who are:
Creative and courageous, with the ability to manage in an environment of change and ambiguity to help us take bold, strategic moves in this rapidly evolving retail environment
Action oriented, and comfortable taking calculated risks to better serve our customers and business
Outcome focused, critical thinkers with the ability to analyze and visualize, to ensure continuous improvement across our entire business
Collaborative team players with superior influencing skills, who build relationships easily across various stakeholder groups to move initiatives forward

If you’re curious, ready to take on new challenges and open to doing things differently to help us evolve rapidly, then this is definitely the place to be.

What you bring
Master’s or Bachelor's degree in Business, Technology, Computer Science, Design or equivalent
Strong retail and/or ecommerce background, with expert knowledge of Product Management and ecommerce technologies.
Minimum 10 years of relevant digital product management experience in a fast-paced environment
5 years experience in check out conversion, digital payments and processing area
10+ years of experience in defining and implementing roadmaps using an agile and lean methodologies
Strong analytical skills utilizing Excel, SQL, Dashboard and Data visualizing applications
Experience in setting Test & Learn agenda and applying analytic insights to the test plan
Outstanding analytical and problem-solving abilities, providing great insights and recommendations
Proven ability to develop effective cross-organization relationships, collaborating and communicating across businesses and technology stakeholders
Highly organized and adept at prioritization - Recognize and keep track of all the moving pieces in projects, adjusting to new information, goals, and conflicting product priorities
First-class influencing skills, including experience working within a large matrix organization.
An excellent communicator, with the ability to engage, influence, inspire partners to drive collaboration and alignment
Demonstrated ability to formulate data-driven decisions that lead to results
About Canadian Tire Corporation

Canadian Tire and its family of companies are boldly shaping retail in Canada and we continue to deliver a positive experience for our customers. As one of the most trusted brands in Canada, our employees take pride in the work we do across the country. It’s more than the iconic triangle that keeps our employees around. From benefits and perks, to learning and development opportunities, to our commitment to Jumpstart – these are some of the many reasons why Canadian Tire Corporation is one of Canada’s Top Employers .

To learn more about this team and the Canadian Tire family of companies follow us on LinkedIn .


Canadian Tire is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees - their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience. CTR Marketing
Toronto, ON
Job Posting
: Feb 5, 2020, 10:35:44 AM