Intake Assessment Worker

The Young Men's Christian Association of Edmonton - Grande Prairie, AB (30+ days ago)

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The YMCA of Northern Alberta is a charitable organization that provides health and fitness opportunities, child care, housing, community initiatives, and other quality programs in Edmonton, Red Deer, Wood Buffalo, and Grande Prairie.

When you work at the YMCA, you’ll play an important part in building strong, thriving communities while positively impacting people’s lives. Join our team at the Y, a place where everyone belongs — including you.

Intake Assessment Worker

The YMCA of Northern Alberta is seeking a motivated individual who will effectively plan, administer, and evaluate the Centralized Assessment service delivery process in alignment with the Housing First Philosophy.

Key elements of this position include the respectful engagement of clients who access the service by walk-in, telephone and/or third party agents who call on behalf of potential clients. The Assessment Worker will provide intake, assessment and referral services for individuals, couples and families who are chronically or episodically homeless with multiple barriers and high needs. The Housing Assessment Worker completes intake evaluations and eligibility assessments and ensures participants who qualify for Housing First Services receive appropriate referrals to an Intensive Case Management team.

What You’ll Bring to the Job

The Ability to:
  • Assess basic eligibility and ensure appropriate placement into an Intensive Case Management team.
  • Facilitate referrals of clients, who do not meet eligibility criteria, to the Prevention and Diversion Worker.
  • Provide case management to all clients throughout the entire assessment and placement process.
  • Support the warm transfer of clients to the assigned Intensive Case Management team.
  • Establish effective community relations relevant to the program and promote programs to achieve programmatic and financial targets. Network with other community providers of Housing First Services. Attend community and housing first-related meetings as assigned.
  • Develop and maintain appropriate program administration systems in accordance with the YMCA and funder standards, policies and practices.
  • Demonstrate and promote a personal understanding of and appreciation for the mission, vision, and values and the YMCA programs and services.
What You’ll Need for This Job

  • University Degree in Human Services or equivalent, related education.
  • Standard First Aid and CPR-C, and WHMIS Certification
  • Non-Violent Crisis Intervention and Suicide Intervention Certification preferred.
  • Valid driver’s license, clear driver’s abstract, and access to a vehicle.
  • Successful candidates will be required to provide a current and satisfactory Police Information Check including a Vulnerable Sector Search, and a current and satisfactory Child Welfare Intervention Record Check.
  • 2 years of direct, professional service delivery experience in a team environment.
  • Working in a team environment with cultural groups, high needs and marginalized populations.
  • Working with persons who are homeless facing barriers that may include mental health and addictions
  • Beginner knowledge in motivational interviewing or other supportive counselling skills.
  • Program evaluation, outcome measurement and case management records keeping: ETO experience, an asset
  • Working knowledge in supportive counselling
  • Knowledge of related community, education, youth and human services resources.
  • Cultural awareness, sensitivity and demonstrated knowledge of dealing with the needs of participants from different cultural and racial backgrounds.
What We Can Offer You

  • A meaningful job in a caring work environment with a friendly and professional team
  • A culture of honesty, respect, and pride in what we do
  • Colleagues who bring diverse perspectives and talents to the workplace
  • The opportunity to grow into new employment opportunities
  • A comprehensive benefits package comparable to some of Canada’s best employers
  • A generous vacation entitlement that increases with seniority
  • A membership to our health, fitness & aquatics facilities for you and your family
Reduced fees in YMCA programs such as Child Care and Day Camps (depending on availability, capacity, and employment status)

The YMCA of Northern Alberta is an inclusive organization that values diversity. We thank all applicants for their interest; however, only those chosen for interviews will be contacted. Successful candidates will be required to submit a Police Check including Vulnerable Sector Search prior to first day of work.

When you work at the YMCA, it’s more than a job… it’s where you’ll make a difference. Apply today!