Senior Salesforce Administrator

Natural Partners Fullscript - Ottawa, ON (30+ days ago)

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Natural Partners Fullscript is looking for a Senior Salesforce Administrator who wants to help build a best in class sales machine — powering the future growth of Fullscripts' practitioners and patients.

We are looking for someone who is passionate about getting in the details of salesforce architecture, build-out and design.

This role has 2 key areas of responsibility.

1. Salesforce Architecture, administration, automation, integration with external data feeds, marketing automation, and process design that enables our mighty and growing sales team.

2. Translating Data into meaningful insights that drive business decision making, both in and outside the sales team. These insights will inform further salesforce automation and business opportunities that Fullscript can use to accelerate further growth.

To succeed in this position, you must be analytical, detail-oriented, curious, have strong business acumen and the ability to manage multiple projects simultaneously.

As our Senior Salesforce Administrator, you will get to:
Be our top-notch, Swiss Army Knife of Salesforce. Specifically, this means:

No surprise — Managing Salesforce projects. Defining scope, schedule, resource requirements, meeting facilitation, meeting minutes, follow up on action items and open issues throughout the life-cycle of the project.

Detailing business requirements, defining use cases, user interfaces, salesforce flows, and testing scenarios in collaboration with sales and marketing team members.

Auditing current state systems and architecting future state systems while producing artifacts such as process flows, data flow diagrams, and sequence diagrams.

Building salesforce UI's, screens, flows, automation, processes, etc… that drive meaningful sales team results. You and your lead get to define the metrics for this success.

Play well with many cross-functional leaders to connect and drive insights across our technology-driven business. For example, its Marketing, Data, and Product.

Provide clarity and consistency in reporting back to business managers on the status of Salesforce projects.

Serve as a primary point of contact for Salesforce and reporting-related questions. This means building reports. Sometimes quickly.

Provide Salesforce support and training to new and current team members.

Review daily, weekly, monthly reports to review leads, opportunities, conversions. Sales Ops will live and breathe by the funnel metrics so you'll help and identify any issues, red flags or best practices we should follow.

Translating complex business requirements to technology (data, engineering, product) teams. Your lead will help you here as well.

Technical experience that you bring to the team:
Certified Administrator (nice to have)

Certified Platform App Builder (bonus points only)

3+ years’ experience as a Salesforce administrator managing core platform access, and reporting tasks utilizing Sales Cloud, Service Cloud, as well as process automation & validation

Deep understanding of Salesforce role hierarchy and how to design sales process around them

You can architect and string process builder and flow builder together as if you were brushing teeth

Experience supporting sales teams, marketing teams, and customer success processes

Experience managing lead life-cycle integrations between Salesforce and other marketing automation systems (Marketo preferred)

Lightning salesforce administration experience (need this one)

Ability to independently manage tasks to completion

Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests

What we bring to the offer

Fullscript is for passionate people who have a good attitude and want to have an impact. We are growing rapidly, but there’s still a huge amount to do. There are lots to do at Fullscript you’ll be able to see the impact of your work from day one. You won’t be releasing small pieces of a feature, or minor updates, you’ll be releasing new features themselves.

Of course, we offer the standard good stuff: competitive pay, training budget, fully stacked health insurance, access to our products, generous PTO, paid holiday and more.

To apply please write a cover letter addressed to Alex Bakus. Your cover letter should be specific to how awesome you are at Salesforce.

We can’t wait to read your application!

The Natural Partners Fullscript Story

Natural Partners Fullscript is a disruptive healthcare technology and service company. Our portfolio brings together the best nutritional supplement wholesale business with the premier online supplement dispensing platform. We provide innovative solutions for integrative practitioners and patients who seek a personalized experience and a holistic approach to healthcare.

In the summer of 2018, Natural Partners, a national player in wholesale supplement distribution, merged with Fullscript, the creators of the first online supplement dispensing platform, to create Natural Partners Fullscript. Since then, NPFS has been the preferred partner of over 300+ professional supplement brands, EHRs such as Power2Practice and Jane, and major influencers in integrative health including Dr. Josh Axe and Dr. Aviva Romm.

As the market leaders, with a track record for incredible results and a target of 100% annualized growth, we go above and beyond to make dispensing wellness easy.

Want to learn more? check us out - and or find us on social media.

Natural Partners Fullscript is committed to diversity in its workforce and is proud to be an equal opportunity employer. We are excited to work with talented people, period.

Our team handles a lot of sensitive information, which means we require all candidates that receive and accept employment offers to complete a background check before being hired.

We are also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to either or and let us know the nature of your request and your contact information.