Product Owner, SAP Commerce Cloud

SAP - Montréal, QC (30+ days ago)

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Requisition ID: 240139
Work Area: Consulting and Professional Services
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

**Candidates must be eligible to work in Canada. Visa sponsorship and international relocation are not offered for this position.**

Role Overview

The Product Owner is primarily responsible for ensuring the solution delivers value to our international customers. They will work closely with the customer team to understand the needs of the business and ensure appropriate and best use of the SAP Commerce platform to meet those needs. They will work with the customer to define, guide, prioritize and appropriately document the requirements for the project, and with the development team to ensure delivery of business value.

The Product Owner works as a team member of the project board along with the Solution Architect, Lead Software Developer, Lead QA Analyst and Project Manager to deliver the complete solution for the customer.


The key responsibilities for this role are the following:
Working with the customer and project team to define requirements in terms of features and user stories
Management of the flexible requirements scope with the customer throughout projects
Management of the design and requirement gathering workshops with the customer
Presenting SAP Commerce (formerly known as Hybris) platform functionality via Capabilities workshops
Providing customers with B2C and B2B eCommerce best practices
Driving the estimation process with the development and quality representatives
Promoting business vision across the project team
Refining customer requirements in terms of features, user stories, and acceptance criteria to prepare for future sprints
Securing approval of stories and acceptance criteria prior to the start of the sprint
Working closely with the development teams and solution architect guiding the evolution of the solution
Demonstrating the sprint releases to the customer
Integrating customer feedback from post-sprint testing into the Product Backlog while ensuring scope creep is handled via scope swap or change request
Providing cross-functional leadership and internal communication in the project team
Own project functional documentation
Ensuring excellent communication and collaboration between all internal and external teams
This role involves working in a distributed environment with our international customers and has occasional overseas travel. Monthly travel between %20-%25 (on average).


Ideal candidates for this role will have the following:
Excellent verbal and written English
Degree educated
2+ years experience as business analyst, product owner or similar role on web-based development projects
2+ years technical/development experience
Experience of using Agile methods on projects (e.g. Scrum)
Good knowledge of B2C and/or B2B eCommerce business knowledge and best practices
Experience with international customers
Experience writing user stories and acceptance criteria
Strong relationship building skills as you will be liaising with internal and external stakeholders
Experience of running workshops to gather requirements, e.g. user story workshops
Experience of full life cycle projects from initial scoping through to delivery

The following qualifications would be an advantage:
Experience of using Agile methods on projects (e.g. Scrum)
Experience with Java

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Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA:

Successful candidates might be required to undergo a background verification with an external vendor.

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