Bird Construction is a leading general contractor in Canada with a long history of service that has offices from
coast to coast. Bird’s clients include leading firms in the commercial, institutional, retail, multi-tenant residential,
industrial, mining, water and wastewater, energy and civil sectors. Today, Bird is a publicly traded corporation
with employees forming a significant shareholder group. This enhances the degree to which employees at all
levels commit to their clients. A hands-on approach to the business has given Bird an edge in being able to
make decisions quickly and to adapt to the requirements of their clients.
As a member of the Information Technology, Solution Delivery team, the Senior Business Analyst, is responsible for translating business requirements into effective application technology solutions. This position will support multiple applications both new and existing. The Senior Business Analyst is responsible for reviewing assigned processes from end-to-end to identify and address operational, financial and technological risks.
Primary responsibilities include:
Work with business stakeholders to analyze current processes, future requirements and the gaps that exist between current information system capabilities and future requirements.
Assist business units in improving processes and enabling them through technology solutions.
Demonstrate up-to-date expertise in Information Systems and apply this to the development, execution and improvement of action plans by providing advice and guidance to others in the application of information and best practices
Create, validate and recommend optimization of business processes through process maps
Knowledge and experience creating value stream maps would be an asset
Actively support projects through different project stages, including development, quality assurance, user acceptance testing and production implementation.
Solid full cycle test management experience including the ability to lead business stakeholders in developing user acceptance tests for application testing of enhancement requests and fixes.
Process appropriate change management documents as required
Review with the business stakeholders relevant change management documents, and ensure they are approved and filed per Bird's defined change management process
Assisting / Leading change management success factors (benefits realization)
Create internal guides, training materials and end-user documentation.
Assist support staff where necessary in troubleshooting and resolving production application issues.
Collect and validate data requirements for business intelligence systems
Lead/facilitate requirements workshops
Build and manage business relationships
Qualified candidates must possess;
Degree or diploma in computer science or information systems (or equivalent).
Minimum of 5 years of practical business analysis experience, with demonstrated experience analyzing business systems and processes, and the creation of structured business requirements documents.
Experience in facilitating workshops and training sessions with diverse groups of stakeholders
Demonstrated experience creating and leading application testing
Demonstrated experience developing process maps
Business process management practitioner, CBAP, Lean Six Sigma or other certification an asset
Experience as a change manager, PROSCI knowledge and understanding
Demonstrated strength in communications, relationship building, technical understanding, problem solving, and leadership
Experience in construction industry specifically the industrial sector would be considered an asset