Manager, Operational Risk Management - Enterprise Technology

TD Bank - Toronto, ON (30+ days ago)

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Department Overview

Operational Risk Management (ORM), as an independent team, works in partnership with the business units and corporate groups of TD Bank Group to further the understanding and management of operational risk across the enterprise. ORM Technology provides independent operational risk management oversight and challenge to the technology organization and to the management of technology risks across the enterprise. They partner with the first line of defense (CIO & CISO organizations) in identifying, reporting and mitigating technology risk issues and provide subject matter expert in the operational risk framework and technology risks/processes/controls. The group executes 2A requirements in support of 3 lines of defense framework.

Job Description

The Operational Risk Management – Enterprise Technology Manager will partner with the first line of defense to oversee and challenge the execution of risk management activities and leading practices/technologies used to keep up with the constantly evolving cyber threat landscape.

Reporting to the Associate Vice-President of Operational Risk Management –Enterprise Technology, this role will act as the 2nd line oversight and independent challenge to the technology organization and to the management of technology risks across the enterprise with the following accountabilities:

Contribute to the development of the strategic plan to assess and monitor technology risk management.
Support independent challenge of technology risk identification, assessment, reporting and monitoring using a risk-based approach in areas such as:
Technology risk assessment results of Business Applications, supporting infrastructure, and technology solutions;
Technology risk assessment results on significant projects;
Emerging / Non-traditional risk assessments on Innovation related projects (Blockchain, Cloud, AI);
Enterprise Cybersecurity and technology operational processes, and;
Challenge the Technology Risk Management and Cybersecurity Policy, Framework and standards, and monitor adherence.
Assist in monitoring and reporting residual Enterprise Technology operational risk profile against the Bank's risk appetite;
Actively developing the understanding on risk management practices, methodologies and interrupt results of risk assessments
Be a positive team player to consistently maintain high levels of integrity, motivation and morale;
Will be required to keep abreast of regulatory and industry best practice requirements on key risk and controls and testing practice on technologies, and;
Position will deal with management in technology solutions and risk professionals.

This is a seasoned risk and technology professional with 7+ years of experience in Cybersecurity, technology, and risk management.

Job Requirements

In order to provide effective oversight and independent challenge the role require the incumbent to have a good understanding of the following areas:
Risk management frameworks and methodologies;
Project Management methodologies & frameworks;
Technology operations and processes including roles and responsibilities of 1st and 2nd line of defense;
Cybersecurity frameworks, operations, processes, controls, and tools;
Third party risk assessment, and;
Regulatory requirements.
Working experience in innovative technologies such as Cloud, Blockchain, Artificial Intelligence.
Proven knowledge and experience in the execution of technology projects.
Experience in Cybersecurity, Technology Solutions, Risk Management, or Internal Audit field.
An understanding of regulatory and controls requirements such as PCI, FFIEC, SOX, PIPEDA, COBIT, ISO 2700x and NIST standards.
Ability to work in ambiguity, must be flexible to deal with changes in a fast paced and new environment, working closely with peers where subject matter expertise is required.
Organizationally astute, with superior influencing, collaboration and communication skills.
Experience assessing risk and challenging the status quo.
Proven ability to foster a cohesive team and promote a positive, high performing work environment.
Expertise in working effectively in teams – requires a track record of knowledge across the organization.
Strong analytical skills, including segment risk analysis, data analysis and comparative analysis.
Strong business and financial acumen.

Education & Accreditation

This role requires successful completion of all three levels of TD Operational Risk Management certification. Certification is not a requirement to apply for this role. The successful candidate will have 12 months from the start date in the role to complete required certifications. The required courses are available internally through TD Operational Risk Management.
Undergraduate degree in Computer Science/Computer Engineering/Risk Management is an asset.
Accreditation such as CRISC, CISM, OSCP, OSCE and/or similar is preferred.


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Job Family

Group Risk Management

Job Category - Primary

Risk Management

Job Category(s)

Risk Management



Business Line


Time Type

Full Time

Employment Type




**Province/State (Primary)


City (Primary)


Work Location

TD Centre - TD Tower - 66 Wellington Street West

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