The Sales Development Representative is responsible for sales support processes to aid the Sales department in generating new qualified leads, and lead progression to Stage of Tester.
They comprehend and utilize product features and benefits accompanied with good communication and interpersonal skills to identify and qualify leads, with the ultimate goal of initiating the sales process by supplying test kits to expand and develop an assigned product line or territory sales plan.
Develop product knowledge sufficient to prospect, identify and qualify potential sales leads.
Contact prospects through outbound phone calls
Demonstrate use of telephone interpersonal skills, such as connecting with the customer, building relationships, asking open-ended and high gain questions to determine needs, provide solutions through the use of our products
Maintain comprehensive documentation of account engagements using the Company’s customer relationship management software.
Utilize multiple data sources to input and organize sales opportunities.
Input information from a variety of sources into a computer database.
Assist in campaign planning through lead generation as required.
Participate in sales and product training, marketing campaigns, and special projects as required.
Receive and direct inbound phone calls as required.
Other duties deemed appropriate for Sales Development Representative.
University Degree/College Diploma in Business or Health Science Administration or related technical field preferred or equivalent combination of relevant job experience and training.
Knowledge of genetics.
Excellent interpersonal and communication skills to build effective relationships with prospects and clients.
Strong computer and data entry skills are required.
Excellent organizational skills and an ability to manage and utilize client database.
Possess strong work ethic and reliability.
Tenacity, drive and eagerness to succeed in a dynamic team in a high growth environment.
At DNA Genotek, we are committed to building and preserving an accessible, welcoming, supportive, fair, and inclusive environment. Accommodations are available to support prospective employees during the recruitment and hiring process. Should you require any accommodations, please advise us in advance so that we can work with you to find a suitable accommodation.