User Experience Lead

FCV Interactive - Vancouver, BC (30+ days ago)

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FCV Interactive is a full-service agency. As a result of exciting new business wins, we are seeking a UX Lead to join our Experience Design team. As a UX Lead you will work with a talented team creating digital experiences that make life better.

As UX Lead,

You have a solid track record transforming complex business problems into incredible user experiences. You do this by planning, architecting and designing solutions that deliver measurable results, and you've done it for major brands across all digital channels.

You are a champion for the end-user experience and a team player comfortable with taking ownership of your work. You'll be involved throughout the entire project lifecycle - from strategy, research and experience ideation all the way through to solutions architecture and guiding the development and design teams in UX best practices.

Responsibilities
Lead and contribute user experience activities on projects from inception to delivery
Working on projects with varied budgets - so flexibility and a range of delivery approaches and skills are required
Creating UX concepts, site maps, user flows, wireframes, and interactive prototypes that meet user needs, so utilizing best practices, research, testing & analytics to inform your decisions is key
Deliver world-class design solutions to client business problems – both individually, and as part of a project team
Developing user profiles/personas, scenarios, and user journeys in collaboration with project team members, as well as defining the functional requirements of your work
Maintaining and enhancing the experience design aspects of existing and ongoing projects
Mentor, lead, grow and support the Experience Design team in the day-to-day execution of work
Contribute to the development of work estimates and project scoping
Gather and analyse business materials in order to define and measure performance of the team
Planning and facilitating both user and stakeholder workshops to gather relevant inputs to inform design solutions
Contribute to the development of UX strategy, concepts and process
Work closely with technical teams to refine and realize design solutions
Contribute to and support fast-paced Business Development efforts, often alongside active projects
Demonstrate professional demeanour, effective time management, expectation setting and communication
Present your work professionally and effectively, to a variety of audiences, and facilitate discussion and input
Skills and Experience
5+ years experience in a Senior UX or UX Lead role – with the ability to oversee projects from a high level and craft the details when necessary
You have an online portfolio that will wow us, showcasing your capabilities and more importantly, how you think!
Experience in user research and analysis, including contextual inquiry, focus groups, user interviewing, and usability testing
Proficient in wireframing, user and site flows, as well designing interactive prototypes
You’re comfortable in front of clients, as many need guidance through the UX/UI design process - translating the complex into simple language is second nature to you
Experience with mentoring a team of User Experience Architects and UI Designers
Digital agency experience is ideal
Experience with information architecture is an asset
Experience with UI Design is an asset
Excellent problem-solving skills and the ability to meet deadlines in a fast-paced environment
You have really strong communication skills
Experience working within UCD processes in an agile environment
Experience in responsive design and applying the tenets of multi-screen design
Experience in accessibility standards, A/B testing, analytics and performance measurement, and common content management systems
A Bachelor’s degree in Human Factors / Design / Computer Science or similar discipline, or an equivalent combination of education and experience
You can focus under pressure and deal with ambiguity
A good sense of humour and a positive attitude
FCV offers a competitive + comprehensive salary and benefit package. We look forward to hearing from you!

Some of the Perks

Casual office environment
Dog and bike friendly space
Work from home & flexible core hours
Social Committee planning team events
Thank you for your interest in FCV Interactive. Due to the large volume of resumes we receive, we are only able to contact those applicants that are most qualified for each position.

Please no calls from recruiters or employment agencies. FCV Interactive does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, FCV Interactive will not consider or agree to payment of any referral compensation or recruiter fee.

FCV Interactive is an Equal Opportunity Employer.