JEAN TWEED CENTRE - Toronto, ON (30+ days ago)

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Full Time, Permanent Position

Jean Tweed Centre is a leading, community based organization that provides a safe and supportive environment for women with substance use, mental health, and gambling concerns. Recognizing the diversity of women’s experience in today’s society, our programs seek to address a range of issues in a woman’s life that may contribute to substance use and gambling concerns. Understanding each woman’s experience within the broader physical, emotional, social, cultural and gender framework, we provide a client-centered approach to health.

As a Substance Use Counsellor and Case Manager you will be part of a team, in partnership with Mainstay Housing that offers substance use counselling and coordinates a support network for women living in supportive housing. Women living in this housing have complex substance use concerns as well as a range of related challenges. This project is part of a larger initiative to increase the health and social outcomes of people with substance use concerns by providing stable housing and support services.

Note: Staff will be required to visit tenant’s apartment units and may therefore be exposed to second hand smoke. There may be occasional evening hours.

The individual hired for this position will:

· Provide case management support including counselling, outreach, on-going assessment, goal planning, referral, development of support systems, system navigation, etc.

· Establish a comprehensive, holistic, individualized service plan with each client on caseload.

· Lead a collaborative wrap-around process to ensure comprehensive service coordination that reflects individual needs.

· Provide referrals and support to access health and community-based services.

· Support activities geared towards establishing and maintaining healthy lifestyles with emphasis on primary health care, mental health, relapse prevention, community engagement, capacity-building, conflict resolution, crisis management and life skills.

· Support clients in self-advocacy and advocate on their behalf in the navigation for social services and access to health care systems.

· Develop and maintain relationships with other service providers and community resources.

· Participate in existing community and service networks.

· Complete required case notes, evaluations, and data entry reports in an accurate and timely manner.

· Collaborate with supervisor to discuss job performance and establish professional goals.

· Commit to continuous learning through professional development, giving and receiving constructive feedback and applying new skills.

· Conduct job responsibilities with a commitment to harm reduction, trauma- informed, women-centred and anti-oppressive practices.

· Adhere to the policies and procedures of The Jean Tweed Centre.

· Support inclusion and equity by respecting others, embracing diversity and addressing oppression.

· Attend regular meetings at the Jean Tweed office in Etobicoke

· Travel within the Greater Toronto Area to conduct outreach services

· Collaborate with the housing partner agencies to help clients in the program maintain their housing

Qualifications and Requirements:

· Bachelor’s Degree in Social Work, or a related discipline.

· A combination of 3 years of work experience in the field of Mental Health, Substance Use, and/or related field.

· Expertise in providing counselling and case management to individuals who are experiencing or have experienced a complex history of mental health concerns, substance use, and/or homelessness.

· Working knowledge of best practices in mental health, substance use, harm reduction, trauma and the therapeutic relationship.

· Working knowledge of trauma-informed practice, women centered principles and best practices for women and substance use.

· Working knowledge of housing, health care and community resources in the Toronto area and related provincial resources.

· Ability to work collaboratively in complex community settings.

· Ability to use a range of technological tools, e.g. online reporting systems, videoconferencing etc.

· Ability to work independently with minimal day to day supervision.

· Crisis intervention skills, with well-developed problem-solving abilities and interpersonal skills.

· Excellent oral and writing skills.


The Jean Tweed Centre recognizes and values the rich diversity of Canadian society and specifically the women, children and families we serve. We are committed to working from an inclusive and holistic anti-oppression framework to assist women and their families from various cultures, racialized groups, socio-economic backgrounds, sexual orientations and gender identities. The program strives to build a staff group that reflects the diversity of the community being served.

Application deadline for COVER LETTER and RESUME: February 17, 2020.

We thank all applicants, however, only those being considered for an interview will be contacted. If selected to participate in the recruitment and selection process, please inform Human Resources at the above contact of the nature of any accommodation(s) that you may require in respect of any material or processes used to ensure your equal participation.

Job Types: Full-time, Permanent


  • Mental Health, Substance Use, and/or related field: 3 years (Preferred)