Preventative Maintenance & Load Test Technician

Arjo Inc. - Mississauga, ON (30+ days ago)

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The PM/Load Test Technician will be responsible for performing field service activities at healthcare facilities throughout an assigned geographic territory. Duties include the promotion and completion of on-site preventative maintenance and repair services, maintaining a high level of customer satisfaction, controlling inventory, managing data and documentation while achieving all measureable performance targets.

The individual will have a history of independently servicing electromechanical equipment in a large geographic territory and should not be deterred by a fast-paced, demanding environment. The position requires a high level of multi-functional expertise and excellent time management skills.

Primary Responsibilities:

  • Provide preventative maintenance and load testing services at healthcare facilities using proper techniques, tools, test equipment and replacement parts.
  • Follow published procedures if a customer’s track fails load testing.
  • Achieve defined performance goals and administrative tasks.
  • Provide services to customers in accordance with the terms, conditions and responsibilities stated in Arjo Canada Inc.’s published warranty, preventative maintenance and/or operational policies.
  • Establish and maintain working relationships with customers and all Arjo Canada Inc. personnel.
  • Assist sales personnel in marketing all Arjo Canada Inc. equipment (joint calls, in-services, sales leads).
  • Comply with all health and safety codes and procedures as mandated by Arjo Canada Inc. policies, customer requirements and regulatory agencies.
  • Prepare and submit required/requested reports, paperwork and/or feedback.
  • Maintain expenses and required inventory within guidelines and limits.
  • Maintain a clean and organized company vehicle
  • Perform other related duties as assigned.

Relevant Education and Experience:

  • A minimum of three (3) years of hands-on related technical experience performing onsite service while working out of a service vehicle.
  • A minimum of three (3) years of face-to-face customer service experience dealing with technical and/or service related issues.
  • Undergraduate degree in a technical discipline considered an asset.

Skills and Abilities:

  • Strong verbal and written communication skills.
  • Ability to recommend/promote/sell products and services based on observed client needs.
  • Strong diagnostic, troubleshooting and technical repair skills.
  • Computer literacy; familiarity with information technology concepts, personal computers, Microsoft Windows operating system and Microsoft Office applications.

What We Offer:

  • Competitive base salary with performance based incentive plan
  • Health and Dental Benefits
  • Pension plan
  • Company Vehicle

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job


*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.


Job Types: Full-time, Commission, Permanent