You’ve got big plans. We have opportunities to match, and we’re committed to empowering you to become a better you, no matter what you do.
When you join KPMG you’ll be one of over 207,000 professionals providing audit, tax, advisory and business enablement services across 153 countries.
With the support to do things differently, grow personally and professionally and bring your whole self to work, there’s no limit to the impact you can make. Let’s do this.
Overview of the opportunity:
Maximizes the value of Partner time by proactively identifying and taking accountability for all administrative matters.
Understands business needs, manages service delivery, mitigates issues, and brings solutions.
Understands KPMG business processes and proprietary systems in order to execute, or effectively delegate work.
Operates with a large degree of autonomy and independently completes high quality work to meet established goals.
Handles highly sensitive and confidential information requiring a high level of discretion.
Oversee administration assistants for a function or sub-function, including management of the workload balance, work flow, vacation schedule and overtime.
What you will do:
Performs moderate to complex administrative tasks to a dedicated group of Partners.
Ensures all client communications are responded to in a timely fashion. Independently actions on routine enquiries and escalates complex client enquiries to appropriate parties based on knowledge of practice/structure and work process.
Professionally interacts with clients as directed.
Inbox Management - Monitors Partner’s email inbox. Flags and prioritizes based on urgency and subject matter.
Calendar Management – Manages Partner’s calendar/schedule, maximizing the best use of their time by managing requests and commitments through sorting, filtering and prioritizing requests, while ensuring deadlines are met. Proactively and independently identifies, resolves, and manages calendar conflicts.
Marketing – Works with marketing team assisting where required; email distribution, client event communications. Manages Partner’s contacts, opportunities, and compliance with Canadian Anti-Spam Legislation ensuring they are current. May manage or support proposal process in collaboration with marketing resources.
Communication – Creates, reviews, and distributes various communications for Partners. Handles routine communications on behalf of Partners and reports on actions taken.
Reporting – Manages regular and ad hoc reports as requested.
Document preparation - Assists Partners with coordinating, creating, preparing, editing, and proofreading all standard and non-standard documents, reports, presentations, and correspondence using MS Office suite
Meeting support – Attends internal meetings as requested by Partners, takes meeting minutes, and summarizes action items. Follows-up on action items following the meeting.
Travel Management – Handles complex travel arrangements and reservations as required, both domestic and international, including handling business visas and other explanation, clarification, and diplomacy.
Meeting Management – Coordinates and manages the scheduling of client meetings, leadership meetings, and events (conference calls, video conferences, in person, etc.). Plan and organize meetings and events as required including logistics/securing meeting space, catering, and document prep. Compile, transcribe, and distribute minutes of meetings when required and follows up on action items.
Expense/Time reporting – Completes, reconciles, and ensures timely submission of time and expense reports for the Partner.
Provides backup support to other administrative assistants as needed.
Acts as a liaison between partners and Delivery Centre, on Risk Management requirements as applicable.
What you bring to the role:
College diploma or an equivalent combination of education/experience in administrative assistant skill set. Minimum 5 years administration experience.Exceptional time management skills
Strong attention to detail with an aptitude for proofreading, suggesting alternatives and making modifications.
Proven ability to deal with sensitive materials with a high degree of tact and discretion.
Advanced skills with MS Office Products. In particular, Outlook, Excel, and PowerPoint etc.
Learn more about where a career at KPMG can take you.