Senior Project Manager (Enterprise Projects)

Gorilla Group - Montréal, QC (30+ days ago)

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Gorilla Group is seeking a dynamic Interactive Project Manager to join our growing team in Montreal. The Project Manager plays a pivotal role in driving our client’s success and ultimately our brand’s continued growth. S/he will be responsible for overseeing enterprise-level digital commerce projects from kickoff through launch, coordinating and collaborating with cross-functional teams to create exceptional commerce experiences, while managing timeline and budget. The ideal candidate will possess strong organizational and problem-solving skills, and a passion for applying their expertise to help companies take the next step in their digital transformation.

What you’ll be doing:
  • Overall accountability for project profitability and timeline
  • Proactively manage client communications and expectations to ensure client satisfaction in partnership with internal teams
  • Define and scope client requirements and deliverables
  • Create and maintain detailed project plans
  • Collaborate with internal teams and client stakeholders to creatively solve problems and brainstorm solutions
  • Coordinate tasks, assign appropriate resource and ensure proper task completion
  • Identify risks, threats, or opportunities that could impact the success of the project, notifying the team and escalating issues when appropriate
  • Identify deviations between project scope and desired deliverables, initiating change requests as needed
  • Control quality by reviewing deliverables prior to client presentation; enhance internal and external deliverables/documents as needed; suggest process improvements as appropriate
  • Establish a deep understanding of the client's business, processes, and procedures and applies that knowledge to affect the project's success
  • Ensure the use of best practices and applies lessons learned from previous projects; share findings with other project management team members
You should bring to the table:
  • 8+ years of relevant (technical) project management experience, preferably within a consulting firm
  • Experience managing complex projects, with budgets and timelines in excess of $1M and 6+ months
  • Experience in a client-facing role as the main point of contact
  • Experience coordinating, encouraging and motivating internal teams
  • Experience in, and a high comfort level with, a fast-paced, deadline-driven culture
  • Comfortable with complex conversations both with the client and with internal teams.
  • Able to dive into the details and organize/mobilize tracks of work while maintaining timeline, scope, and budget.
  • Able to drive and partner with internal team leadership to bring the project to a successful conclusion
  • An understanding of industry trends, development principles, and project methodologies
  • Bachelor's Degree or equivalent work experience
  • Ability to travel around US up to 40-50%
Bonus points:
  • eCommerce industry knowledge - Particularly Magento or hybris
  • Program Management experience a major plus
  • Understanding of Workamajig
  • Technical background and business software proficiency
  • A sense of humor and exceptional trivia skills are a plus