Head of Product Design

BiblioCommons - Toronto, ON (26 days ago)

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BiblioCommons is a Toronto based software company that builds SaaS solutions for public libraries. Located in the heart of the tech district at Spadina and Adelaide, we have a team of 80+ people who are passionate about making public libraries accessible, delightful and engaging. We are the recognized leader in a market segment we have created - and are honoured to work with some of the most prestigious public libraries in North America. Our products (and team) are well-loved by our customers - which has resulted in an exceptionally low annual churn rate (<1%)!

We continue to grow, and are currently on the hunt for a Head of Product Design; someone who is excited and interested to help lead the disruption and reshaping of the digital future of libraries. The Design team at BiblioCommons is a strategic partner to our Technology and Product teams, and with library customers and patrons across North America.

As the Design Lead for the company, you will lead the build of a design-focused team and culture. You will play a pivotal role in working with senior leaders to translate the company vision into world-class digital experiences for public libraries and their patrons. Our Designers are key to the way we build our product. They are involved in shaping the function and form of our products from early concept development to the continual iteration and improvement.

Your deep knowledge of Digital Product Design, UX Research, and Human-Centred Design practice will guide the team as they do their work. You will be involved in the planning design process, participating in execution and measuring the business impact of new work.

Our team works on native mobile applications, next-generation web apps, and fully customizable site-building tools that enable millions of patrons to browse the digital library, search for their favourite titles and consume content via our platform. The design lead will be an integral part of shaping those experiences.

How you will make an impact
Evolve and grow the Digital Product Design practice at BiblioCommons.
Think in terms of patterns, components, and systems. Champion the evolution of the BiblioCommons design system internally and for our library partners.
Collaborate with our customer libraries to help them build better websites, apps and new products.
Leverage your skills to define problems and identify design solutions at scale.
Drive the design of new features and products from initial brainstorming and sketching to polished and beautiful execution.
Partner closely with Engineering, Product, and senior leadership to find elegant and practical solutions to design challenges.
Frame new opportunities to improve our product wherever possible through user research, heuristic analysis, competitive analysis, and application of established & emerging design patterns
What you will bring to the team
Ideally, you have 10+ years' experience leading a Product Design team at an agency and/or consultancy.
You have a track record of successfully mentoring, coaching and developing the skills of junior, mid-level, and senior-level Designers.
You are a master of the design process and a champion for advocating for design thinking across an organization.
You have a proven aesthetic sensibility; you can show examples of product design that you have successfully led and can share with us about your favourite graphic design masterpieces, typefaces, and contemporary design systems.
You are comfortable working strategically and effectively with senior leaders and building great working relationships cross-functionally.
You communicate in an articulate, structured and empathetic manner, and are comfortable talking about your work and developing an understanding of the needs of others.
You have an online portfolio that you can share with us; please share your portfolio with us as part of the application process.
Bonus points for
Experience designing within large-scale publication platforms, content-management systems, educational products, and e-commerce on web & mobile.

Perks:
Health, dental and vision benefits
Healthy snacks
Friday happy hour
Monthly team lunch and demos
Annual hackathons
Sponsored recreational sports team
Professional development program

BiblioCommons is an equal opportunity employer. Accommodations are available upon request to support your participation during all stages of the recruitment process.

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