The mandate of the Department of Justice is to administer justice, including policing, community justice, victims services and corrections in the Northwest Territories. This mandate will be carried out in a manner which respects community and indigenous values and encourages communities to assume increasing responsibilities.
The Pathfinder reports directly to the Manager, Integrated Case Management. The Pathfinder is the experienced and centralized professional dealing with a client and must be adept at case management, case planning, assessment, negotiation and mediation skills, as well as conflict resolution skills. The Pathfinder is the primary contact for an individual, develops knowledgeable, supportive relationships and is able to leverage external partnerships to translate plans into action. Relationships are based on trust and developed through meetings, goal setting, evaluation and assessment.
The Pathfinder will provide integrated case management services through a coordinated, collaborative, multi-departmental, and client-centered approach to remove barriers and bridge service gaps for common clients with complex needs. The Pathfinder is responsible for providing community-based, direct client services in conjunction with other departments and agencies.
The Pathfinder must be able to research and gain information and knowledge on policies, directives and legislation as they apply to the respective departments and agencies. The Pathfinder will have their assigned authority reinforced by policies, directives and protocols to engage partners, work towards a clear understanding and consensus on responsibilities and deliverables and to escalate Individual situations and systemic issues as required. Pathfinders support client self-determination rather than assume decision- making powers and must be sensitive to the opportunities not only to support but to 'fade' supports when appropriate. The role of this position combines three (3) critical functions: case coordination, direct therapeutic intervention and development of knowledge and capacity in community service providers. Pathfinders support the clients' achievement of safe, realistic, and reasonable goals within a complex health, social and fiscal environment.
The incumbent must adhere to established GNWT policies and procedures Including Access to Information and Protection of Privacy Act (ATIPP), Financial Administration Act and other relevant GNWT statutes and regulations.
Knowledge, Skills and Abilities:
- Excellent oral, written and electronic communication skills; as well as the ability to adapt communication styles to accommodate different needs with tact and diplomacy;
- Ability to work independently on complex matters, and lead and work effectively in teams;
- Ability to work effectively with a variety of people, frequently under stressful or time limited conditions:
- Ability to build and sustain effective working relationships and work collaboratively with media, stakeholders, department, Aboriginal governments and non-government organizations;
- Knowledge and understanding of Access to Information and Protection of Privacy Act (ATIPP);
- Knowledge of relevant GNWT statutes, regulations, policies, procedures; and
- Display strong Interpersonal, mediation and negotiation skills in order to appropriately interact with clientele, partners and public.
Typically, the above qualifications would be obtained through a degree in a Social Science related field combined with one (1) year current case management experience in the Social Services field. Awareness of cultural diversity, specifically, northern Aboriginal traditions and values is an asset.
Equivalences will be considered on a case by case basis.
Department of Finance
Government of the Northwest Territories
YELLOWKNIFE CENTRE 5TH FLOOR
BOX 1320 YELLOWKNIFE NT X1A 2L9
Tel (867) 767-9154 Extension 14106
Fax (867) 873-0445
Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.