Reporting to the Executive Director, the primary function of the Office Manager is to provide administrative and bookkeeping support while maintaining excellent customer service to our donors, volunteers, and clients. The Office Manager examines and reconciles accounting and financial records as well as documents such as bank statements and expenditures; ensures accuracy and compliance with accounting, reporting and payroll policies and procedures; provides reception and front line assistance and performs various administrative tasks according to the needs of RFB.
Job Duties and Tasks:
· Performs various administrative and clerical tasks
· Responds to donor and client and general public inquiries by phone and in-person. This includes: resolving client issues and conflicts, registering clients, providing tours and acting as interpreter when required
· Administers accounts. Acts as resource person and resolves problems. Processes and monitors financial and accounting transactions. Examines and analyses accounting and financial records and documents such as bank statements, expenditures
· Prepares schedules, reports and financial statements. Supplies information and documentation to auditors
· Prepares correspondence related to the duties of the position. Liaises with appropriate resource persons
· Attends and participates in events and meetings
· Two years of post-secondary education in a related discipline and including courses in office administration, bookkeeping and payroll administration.
· 3 – 5 years of office experience
· Excellence in accuracy of data input and detailed reconciliation of ledgers and accounts
· Effective communication skills, both written and oral and to a wide variety of audiences
· Handling client situations, using tact and the ability to diffuse situations
· Computer skills including the ability to operate computerized accounting (SAGE), spreadsheet and word processing programs at a highly proficient level
· Ability to work effectively with diverse groups of people (staff, volunteers, donors and community groups)
· Excellent time management and organization skills
· Passion and support for community services and a desire to contribute to a positive, caring and supportive environment
· Ability to work flexible hours including weekends
· Mandarin or Cantonese language an asset
About the RFBS
The Richmond Food Bank Society strives to maintain individual and community health by providing the food security and nourishment needed to sustain health and well-being. Each week our volunteers offer an array of fresh produce and other grocery items to over 1400 individuals during seven distributions and in four locations across Richmond. We also offer a School Meal program to address hunger among students, Nutritious Recipe Demonstration program, Play & Learn program that connects children and caregivers with preschool and parenting programs, Ageless Volunteerism that partners teens with seniors, Home Delivery program, and an Information Table and Wellness Centre where qualified volunteers, student nurses, and outreach workers connect people in need with community resources.
The Richmond Food Bank is also a sharing hub for food and supplies to community meals, shelters, and other social service agencies that serve low-income and marginalized people in our city.
Please send in your résumé and cover letter in one pdf document using the subject line Office Manager to:
Hajira Hussain-Executive Director
Richmond Food Bank Society
100-5800 Cedarbridge Way
Richmond BC V6X 2A7
We appreciate your interest in applying however, only those candidates receiving an interview will be contacted.
Position open until filled
Job Types: Full-time, Permanent
Salary: $22.00 /hour