Weekend Customer Service Representative

Penfolds Roofing & Solar - Coquitlam, BC (28 days ago)

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We are looking to expand our customer service team at our head office in Coquitlam with an enthusiastic Customer Service Representative! This a part-time position.

The hours for this position are: Friday, Saturday and Monday for 5-8 hours each day. Occasional on-call work, or extended hours may be required. Must have excellent phone skills.

Reporting to the Customer Service Team Lead, this individual will be responsible for answering the phones. Other responsibilities in this role includes data entry, sales lead entry, some invoicing and payments processing, various office tasks, light housekeeping etc…This is a great opportunity to build experience working in an office environment.

Responsibilities

  • Offer excellent and skilled customer service to our clients
  • Answer & Direct Phone Calls; taking messages as needed
  • Answering and Forwarding Email Correspondence
  • Sales Lead Entry
  • Processing and Creating Warranty Documents
  • Some Payment Processing
  • Some Invoicing
  • Light housekeeping, general tidying, filing

Job Type: Part-time

Salary: $16.00 to $19.00 /hour

Experience:

  • office: 1 year (Preferred)
  • customer service: 2 years (Preferred)