Staffing Clerk/ Receptionist

New Vista Society - Burnaby, BC (30+ days ago)

Apply Now

This position reports to the Manager of Executive Services and/or Human Resources. The incumbent will be cross trained in staffing and reception.

Job summary for Reception: The incumbent will perform a variety of reception and clerical duties such as receiving visitors, operating the switchboard, typing, processing mail and monitoring the reception area. Typical duties include:

  • Operates switchboard by connecting incoming calls to appropriate locals and placing outgoing calls as requested, transfers calls and takes messages as required
  • Responds to resident inquiries and provides direction as indicated. Reports residents in difficulty or at risk, to the nursing staff, monitors doors for at risk residents and safety breaches.
  • Provides information to the public both in person and by telephone, regarding the location of various departments and services.

Job summary for Staffing: Calls-in/allocates relief staff for designated departments and maintains all related records. Performs clerical duties related to staffing function. Typical duties include:

  • Calls-in and allocates relief staff to fill vacancies resulting from unfilled positions, vacations, leaves of absences and sick leave in accordance with policy and applicable collective agreements.
  • Maintains accurate and current timekeeping records for staff; liases with payroll regarding variances and adjustments as required; answers routine inquiries.
  • Prepares, distributes to departments and posts staff schedules within agreed timelines.

Education, training & experience:

  • Union scheduling experience is preferred.
  • Grade 12 education plus two years’ recent related experience or an equivalent combination of education, training and experience.

Skills and abilities:

  • Ability to type at 50wpm
  • Ability to communicate effectively both verbally and in writing
  • Ability to deal with others effectively
  • Physical ability to carry out the duties of the position
  • Ability to operate related equipment

Job Type: Casual


  • Receptionist: 1 year (Preferred)
  • Scheduling: 1 year (Preferred)