Customer Experience Rep - Campbell River

JAK'S Beer Wine & Spirits - Campbell River, BC (30+ days ago)

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About MUSE
Muse is a boutique cannabis retailer providing a comfortable customer experience where guests are guided by knowledgeable staff. Muse is looking for the right person to join a team that provides a high-end retail experience combined with knowledge to the cannabis retail community.

With 6 proposed locations, MUSE is a market leader in the BC's emerging Cannabis industry and is focused on continued growth The growth of the people within the MUSE family will be fostered through the company's paid professional development, which includes but is not limited to courses and conferences.

MUSE will support you to be the most successful you can possibly be; both personally and professionally. MUSE Cannabis is currently seeking a Wayfarer (Cannabis Customer Experience Representative) for our Campbell River location.
You will live our Purpose of: Sharing our Passion for People and Cannabis!

The Ideal Candidate:
You a proven leader with an interest in Cannabis and a passion for the service industry as a whole. You have a positive attitude and the ability to be a team player and energize a team. You are an effective communicator with the ability to share knowledge with our team and guests. Known for your passion for customer service, you are complimented on your ability to create a ‘wow’ experience for customers.

The MUSE values: Family, Caring, Creativity, Learning, Humility, Gratitude, Spirituality, Honesty, Trust & Respect.

Does this sound like you?
Key Responsibilities
Engaging with guests on the sales floor by establishing rapport and educating guests based on your understanding of the plant, its active ingredients, and how they work in the body.
Establish rapport with guests and identify their purpose for using cannabis. Whether it is for pain relief, recreation, etc. Be able to make recommendations based on the guest’s desired use.
Receiving orders, stocking, cash handling
Executing all daily tasks and merchandising needs while ensuring guest experience is first priority
Sharing concerns, observations and positive feedback with the manager on a weekly basis and communicating clearly and effectively with all guests
Ensuring cleanliness, effective lighting and music level of the retail environment meets MUSE standards and all shelves are stocked and faced.
Requirements (obtained by candidate; Muse will assist in the process)
Cannabis employees must be security verified and over the age of 19.
Serving It Right Certificate

If you would like to grow with MUSE and support your fellow teammates to grow around you, this position is for you! We can't wait to welcome you the MUSE family!