Commercial Insurance Manager

Intact - Calgary, AB (30+ days ago)

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At Intact, insurance is not about things. It’s about people. It’s what we believe, and it shapes everything we do. It’s why we strive to provide a second-to-none experience for our customers and create an inspiring workplace for our employees to thrive in.

As Canada’s largest provider of property and casualty insurance, we’re not only leading our industry, but we’re redefining what it means to work for it. As a recognized top employer, we’re committed to living our values and supporting our dedicated people who bring their best to work each day because they know their work matters.

Your Job

We’re looking for a Manager, Commercial Lines to join our growing team!

As a Manager, Commercial Lines your work will have a big impact on the overall direction and management of employees in the Commercial Lines underwriting department. You will be responsible for motivating and developing a high performing team, leading by example, and driving engagement. You will also enhance and develop Broker relationships and maintain a strong customer-focused approach while advising on solutions. Reporting to the Commercial Lines Director, you will drive and influence the way we shape the Commercial Lines book of business in the Southern Alberta region.

This position is a secondment opportunity ending on December 18th 2020 based in our Calgary, AB, office.

Here are a few ways you'll make a difference:
Develop, recommend, and implement leadership strategies, organizational structure, and process/technology improvement initiatives
Provide effective leadership by continuously keeping staff informed on changes/results and share responsibility for the overall performance, productivity and engagement of team members
Evaluate staff performance and prepare formal Performance Reviews. Perform quality reviews on team members as a means to record staff development. Manage staff scheduling and salary administration for the unit
Be responsible for training and development of staff and set and monitor team goals and objectives and systems (CL Contact, Halcion, CLPSS)
Build and manage effective working relationships with our Brokers, including product presentations and Broker visits and issues related to risk pricing, selection and retention
Liaise with other underwriting managers, corporate underwriting and claims management on technical and administrative issues
Assist in the preparation of production reports and/or other management responsibilities as delegated

Your Skills

5 years at Intermediate/Senior insurance experience (Commercial Lines property and casualty experience preferred)
Prior experience in management or developing and mentoring employees, is a must
CIP or FCIP preferred
Possess valid driver's license and a satisfactory driving record
Strong relationship management skills through collaboration, communication, influencing and negotiating
Proven track record of demonstrating Intact’s leadership success factors

Here are a few reasons why others have joined our team:
An award-winning, inspiring workplace that supports its people and recognizes great work
Stimulating, challenging projects and development opportunities to help you grow your skills and career
Flexibility in how and where you work
A casual ‘dress for your day’ culture that encourages you to be yourself

Closing Statement

We are an Equal Opportunity Employer

At Intact, our values guide everything that we do. We celebrate our differences and appreciate our similarities. That’s why we are committed to building an inclusive and inspiring environment for all employees. If you need a specific accommodation during the recruitment process, please let us know and we will be happy to provide.

Background Checks

As an employer and publicly traded financial services company, the best interests of our customers, employees and shareholders are important to us. We want Intact to be a great place to work! This means that you’ll be asked to consent to background checks so we can learn more about you. Please note that for positions with access to financial data or funds, your credit must be in good standing.

Internal Candidates

For internal candidates, you can apply for a posted position if you have been in your current position for at least 12 months and are performing at a satisfactory level. Please note we may have identified other internal candidates through our Employee Development Program, and that the selection process may also be opened to external applicants.


It’s important that you are legally eligible to work in Canada at the time an offer of employment is made. You may be requested to provide proof of eligibility at that time.

This posting closes on June 3, 2020 at 11:59 PM EST.