Manager, Facilities Maintenance

British Columbia Rapid Transit Company - Lower Mainland, BC (6 months ago)

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British Columbia Rapid Transit Company Ltd. (BCRTC) maintains and operates two of Metro Vancouver’s three SkyTrain lines on behalf of TransLink, the regional transportation authority. Launched in 1986, SkyTrain is the first and one of the longest, fully-automated, driverless, rapid transit systems in the world. It boasts an average on-time service performance rating of 95 per cent and moves on average 250,000 passengers per weekday.


Manages the maintenance programs and activities of designated BCRTC assets to support the highest level of safety, efficiency and reliability for the SkyTrain system.


Provide area-specific input to overall maintenance strategic planning. Develops operating plans and tactics to support achievement of department strategies. Reviews and signs off the annual maintenance plan (AMP) based on the regulatory, manufacture and BCRTC standards. Develops departmental operating budgets and delivers the approved budgets to ensure the annual maintenance plan is cost effective, consistent and well communicated to the related stakeholders. Participates in the 5-year AMP planning forecast.

As asset maintainers, maintains and executes the approved AMP of all assets in accordance to BCRTC engineering approved standards, specifications and procedures as prescribed by the asset owner. Manages asset maintenance activities in support of the operational requirements and demands as per operational service plan.

Provides operational leadership to the designated maintenance department. Prioritizes and manages various maintenance activities according to staffing level, resources, inventory and budgets, covering preventive maintenance, corrective repairs, service effecting failures, safety hazard failures and supports capital projects. Forecasts, schedules and executes the Preventative Maintenance planned inspections as per engineering prescriptions. Develops and monitors quality workmanship and product sample audits to ensure a high-level work standard is maintained and achieves a state of good repair of the asset.

Accountable for the safety of the assets. Manages the compliance with all regulatory requirements including BCRTC SMS, and ensures all work task activities are accompanied with JHAs (job hazard analysis).

Oversees departmental performance. Establishes performance matrix and key performance indicators of the maintenance department to measure business performance and identify gaps. Manages and improves the departmental performance through reporting supervisors. Monitors and reviews department performance to the planned targets and objectives. Reports the department performance to the senior management and executive team.

Develops and implements practices, methods and techniques. Establishes departmental policies, procedures and SOPs. Fosters continuous improvements growth and innovation by identifying, developing and implementing changes that uphold safety and assets reliability.

Provides senior level subject matter expertise on capital projects related to assets, including but not limited to design, development and construction.

Manages associated contracted services provided by external sources as required. Develops and maintains close working relationship with external stakeholders including regulatory bodies and service providers.

Manages staff including their selection, motivation, performance management, training and development. Participates in the collective bargaining and grievance processes when applicable.


Education and Experience:
The competencies of this position would be acquired through completion of a Diploma in Engineering, plus eight years of maintenance management experience in a large unionized organization.

Experience in transportation, large infrastructure, rail industry or facilities management is preferred.

Other Requirements:
Advanced knowledge of the concepts, principles, practices and techniques pertaining to facilities maintenance within the transit industry

Solid knowledge of emergency response planning and services

Solid planning and organizational skills to develop strategies and plans for power system maintenance, with particular emphasis on operational and resource planning to optimize service and control cost.

Solid interpersonal skills to provide expertise and advice to BCRTC Senior management and to represent BCRTC on internal/external committees and stakeholder meetings

Advanced verbal and written communication skills.

Other Information
Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.

Work Schedule
40 hours per week.

Rate of Pay
Grade: 07

Salary starting at $103,314 per annum

How to Apply
Please click the 'Apply' button at the top right corner or go to to apply for this position and view instructions on the process.

INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.

Posting Date: April 16, 2019
Closing Date: open until filled

Please note that only those short listed will be contacted.

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Equal Employment Opportunity
British Columbia Rapid Transit Company is an equal opportunity employer.