Sales Development Representative

Siteimprove - Toronto, ON (30+ days ago)

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Are you ready for a role in a global, fast-growing software company that offers incredible opportunity for you to accelerate your career by driving potential business for your colleagues?

Armed with Siteimprove’s world class cloud solution, your role is to handle calls/emails to or from customers or prospects with the intent of promoting Siteimprove Software-as-a-Service (SaaS) products and services to qualify interest and purchase potential; generate sales leads; refer these leads to the direct sales team under specific circumstances; and support revenue generation.

You will join a Canadian sales team who are managing their own client portfolios (including renewal negotiation and upselling) with a strong emphasis on forging long-term relationships in close collaboration with our Customer Experience department.

Essential Functions
Read, review and ensure each qualified lead or account is properly documented in our proprietary Customer Relationship Management (CRM) system with the appropriate referral, marketing or other tracking codes along with all other required information, document customer and contact information in real time
Place 40-60 Outbound Calls/ emails per day
Schedule 12 sales/web Demonstration per month
Forward qualified leads to the direct Account Executive based upon region and criteria (vertical). Track and prioritize leads to ensure timely follow-up by region for achieving the desired results
Effectively communicate – the best quality product and service at the best value for the customer - to gain customer confidence and increased profitability
Keep current on product features, advantages, and benefits to ensure accuracy during qualification/lead generation process
Demonstrate consultative sales approach by creating value-based partnerships with customers
Approximate daily activity Ratio: 70% Correspondence (emails/calls, etc) and 30% Administration
Provide manager with updates regarding progress against daily, weekly, and quarterly goals.
Provide recommendations and best practices for emerging online marketing opportunities and tactics that assist in achieving Siteimprove organizational goals
Performs other related duties as assigned
What We Require of You
Bachelor’s degree in marketing, communications, computer and information sciences or related field, or any equivalent combination of experience and training that provides the required knowledge, skills and abilities
Minimum 1 + years sales experience, preferably in business development, lead generation, outbound calling or equivalent
What We'll Love About You
Knowledge of and/or experience with a CRM or content management tracking system
SaaS experience
Excellent verbal and written communication skills working in a professional environment
Strong collaboration and teambuilding skills
Excellent time management, organizational and planning skills
Ability to multi-task and adapt to a fast paced environment
Working knowledge of social media
Ability to use and research social media and internet to qualify leads and support sales
What You'll Love About Us

Siteimprove is a people-centric software company that was founded in 2003 in Copenhagen, Denmark, and has since expanded around the world. In addition to our Toronto office and corporate headquarters in Copenhagen, we have offices in London, Berlin, Vienna, Amsterdam, Oslo, Stockholm, Sydney and Minneapolis. With more than 500 employees working in 14 markets, we pride ourselves on having a truly global, yet truly local approach.

Siteimprove is driven by the desire to simplify website management and make the internet a better place. In fact, our company mission is to make the web better for all. We’ve helped more than 7,000 organizations transform the way they manage their websites, making the web more inclusive in the process.

We also offer amazing perks!
Great and Inspiring Company Culture. We are passionate, innovative and people-centric. Consistently named as the best place to work across the globe.
Rest and Relaxation. 4 weeks paid time off, 10 paid holidays.
Healthy and Stay Fit Benefits. We are happy to provide subsidized gym memberships. Medical, dental, vision, and discounts to a variety of healthy lifestyle providers are offered.
Prepare for the Future. We offer a company pension match to provide a better future in your retirement years.
Development Opportunities. We are growing which in turn provides opportunities to grow both personally and professionally.
Corporate Social Responsibility. We offer quarterly community involvement events and monthly morale-boosting activities to be a good corporate citizen. We are very proud to be a socially responsible company, internally and externally.
How To Apply

Click the button now to submit your application. If you have any questions regarding the position, please contact Sales Manager Brendan Pigott at

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