McMaster University - Hamilton, ON (30+ days ago)

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Schedule M-F, 8:30 am - 4:30 pm
Education Level Bachelor's degree in a relevant field
Career Level Requires a minimum of 3 years of relevant experience

Job Description

JD #


Pay Grade:

Program Administrator

Unit/Project Description:
For Department use only.

DeGroote Executive Programs is a division within the DeGroote School of Business that is committed to providing high quality education and professional development programs that meets the needs of senior and aspiring leaders. The division’s three levels of programs include Executive Education, the Executive MBA in Digital Transformation and The Directors College and represent a suite of executive level programming for managers, organizational leaders and Board Directors (

Located at the Ron Joyce Centre in Burlington, DeGroote Executive Education provides leadership development opportunities through a variety of open-enrolment programs for individuals and custom programming for organizations. These programs develop confidence and help professionals reach their leadership potential. Leveraging McMaster University faculty and industry experts, Executive Education designs and delivers programming that is tailored to organization’s needs and linked to its strategic priorities.

DeGroote Executive Education is a critical pillar of the Faculty’s strategic plan and supports the reach and stature of the School by offering leading-edge, highly relevant programming, forging new partnerships and cultivating alumni engagement.

Job Summary:
The Program Administrator is accountable for developing, implementing, and maintaining the efficient operation of an academic program or department. Responsible for providing overall administrative direction including coordinating all aspects of the program such as curriculum administration, implementation, promotion, recruitment, admissions, resource management, and financial management.

Purpose and Key Functions:
Provide administrative direction regarding the goals and objectives of the program by examining, reviewing, and assessing long-term and immediate needs.
Identify and analyze problems with the program and prepare recommendations for review and approval by the program Director.
Collect, analyze, assess, and summarize information relevant to the decision making process and develop recommendations for final approval and implementation.
Counsel students to ensure that they understand that course and program selections adhere to established academic, prerequisite, and graduation requirements.
Provide students with information regarding program policies and information about program requirements.
Use existing admissions criteria to assess program applications and determine which applications are declined admissions and which are eligible for acceptance.
Review and evaluate academic records to ensure students are eligible to continue in and graduate from the program.
Act as a mediator between faculty and students when dealing with various issues, including but not limited to, special accommodations, scheduling conflicts, grades.
Gather and compile information required for a variety of documents and reports, including but not limited to, program accreditation, enrolment, and degree audits.
Develop estimates of time, resources, and budgets for various program activities and events.
Implement and maintain the program budget. Create financial projections and makes adjustments to the program budget throughout the fiscal year.
Exercise appropriate controls, monitor, and reconcile accounts.
Develop marketing and advertising brochures for a variety of purposes, functions, and events.
Promote the program to visitors and representatives both internal and external to the University.
Create, maintain, and update information on departmental website.
Conduct survey and monitor academic programs offered by competing institutions and conduct research into pedagogical practices.
Prepare and deliver presentations.
Facilitate meetings with, including but not limited to, program stakeholders and student groups.
Plan and coordinate arrangements for annual events and meetings.
Source pricing information and independently makes decisions regarding the purchase of equipment and supplies for the program.
Input financial and other information required to process payroll.
Update and maintain student records and databases.

Ongoing responsibility for hiring and supervising up to 9 casual employees at any one time.

Bachelor's degree in a relevant field.

Requires a minimum of 3 years of relevant experience.

For Department use only.

This role will administer DeGroote’s Executive Education custom programs division and will play a leading role with the marketing and communications within the department. The successful candidate will be a strong communicator who can assist with both the business development and execution of our custom programs and provide support for the Executive Management Program. The following assets would be essential for the successful candidate:

Exceptional written and verbal communication skills
Proven experience with the creation and delivering of influential presentations
Experience with marketing, including online advertising, print advertising, and social media
Confidently represent The DeGroote School of Business and Executive Education at client events and industry tradeshows
Strong attention to detail to ensure clients’ needs are exceeded
Ability to analyze data and identify creative solutions
Experience conducing market research
Experience collaborating with multiple internal and external stakeholders
Ability to prioritize assignments and demonstrate a high degree of maturity and professionalism

Additional Information:
This role will be required to work occasional evenings and weekends. Travel may include areas not serviced by public transit. As such, access to reliable transportation is required.

How To Apply

To apply for this job, please submit your application online. Only applications which include both a resume and cover letter will be considered.

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and, within the lands protected by the “Dish with One Spoon” wampum agreement.

In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity. The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. The University seeks qualified candidates who share our commitment to equity, diversity and inclusion. While all qualified candidates are invited to apply, we particularly welcome applications from women, persons with disabilities, First Nations, Métis and Inuit peoples, members of visible minorities, and LGBTQ+ persons. Job applicants requiring accommodation to participate in the hiring process should contact the Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247) or the Faculty of Health Sciences Human Resources office at ext. 22207 to communicate accommodation needs.