Canadian Tourism College is the market leader in providing quality Hospitality, Travel & Tourism, and Flight Attendant training. Currently, we are recruiting for an Associate Director of Admissions to focus on the domestic market, based at our Vancouver Campus.
This role is a sales position and success is based on the individual's ability to achieve and exceed enrollment targets. Experience in the industry is preferred, but not a must, as is a sales background. Of utmost importance is the ability to be exceptional at connecting and screening prospect students and having the ability to deliver on set enrollment targets. This must done while always upholding an exceptional standard of integrity that puts the interest of the potential student as key priority.
Compensation consists of the base salary listed below as well as a incentive package that includes commission as well as annual bonus opportunities.
The Associate Director of Admission's play an integral role in the company and within the admissions department. Your main responsibilities include: providing accurate information about the career training programs the College delivers, providing honest and transparent information about the career outcomes a student can pursue upon successful completion of CTC programs, assisting students in the application/enrollment process, achieving and exceeding monthly, quarterly and annual student enrollment targets.
To be a key contributor to the growth and success of the College through recruitment of domestic (Canadian) students at our Vancouver Campus. To ensure that every student recruited has been provided exceptional support prior to enrollment and that all students recruited have been well informed about all aspects of pursuing post-secondary education at Canadian Tourism College.
Follow up on sales leads and actively promote the programs offered by Canadian Tourism College
Meet or exceed student enrollment targets set for each intake
Contribute to the development and delivery of both individual and team sales strategies to grow the College's student population
Provide information and career planning advice to prospective students on all programs available at Canadian Tourism College
Assist with sales, marketing and promotional activities as required, and be available outside of normal work hours to be involved in planned marketing events as required
Handle inquiry calls, walk-ins and schedules admissions appointments
Conduct admissions interviews and follow up with perspective students
Assist students in overcoming obstacles and guide them through the enrollment process
Ensure weekly admissions reports are up to date and accurate
Keep Director of Admissions informed about any student concerns and student challenges that may be causes for students to withdraw
Ensure compliance with the Private Training Institutions Branch, Provincial and Federal Student Loans and any national expectations and standards for quality education
Administrate the student registration process and ensure that student files have complete documentation that comply with PTIB regulations
Use Campus Login to record any student notes to create a chronological log involving all phone and face to face interactions with the student
Conduct school/career day presentations and participate at trade shows as required
Monitor, review and follow up on the results of all inquiries and face to face interviews
Maintain a line of communication with Instructors regarding their programs and current/potential students that will be starting a program in their classroom
Provide ongoing support for students enrolled in programs at Canadian Tourism College/Sterling College in relation to general information, student loans etc.
Assist with student retention and successful completion through proactive contact with students
Facilitate open houses and information sessions
Be a positive ambassador of the College at all times
Bachelor's degree is preferred, but not required
A results driven mindset
Exceptional customer service skills (preferably in a sales role)
Excellent ability to listen to the needs and concerns of others
Excellent communication and interpersonal skills
A friendly, professional and outgoing personality
A great sense of humour
A genuine desire to assist students in their career planning
Ability to work independently and in a team environment
Excellent time management skills
Proficiency in Microsoft Office
Sales experience is preferred
Reports to: Director of Admissions'
Reference ID: ADMISSIONS-VAN-FEB2020
Job Types: Full-time, Commission, Permanent
Salary: $45,000.00 to $50,000.00 /year