Vancouver - Point Grey Campus
Student Management, Level C
Global Engagement Advisor
VP Academic & Provost
Internl Lrng Prog
$72,128.00 (minimum) - $86,587.00 (midpoint) - $103,910.00 (maximum)
Desired Start Date:
"Midpoint" of the hiring salary range means the individual possesses full job knowledge, qualifications and experience.
This position is expected to be filled by promotion/reassignment and is included here to inform you of its vacancy at the University.
Go Global, a systems-wide program, provides international learning opportunities for UBC and partner university students. UBC graduate and undergraduate students have the opportunity to study, research, complete internships, co-op placements and global seminars around the world, and learn from incoming students attending UBC as exchange and visiting research students. Working with UBC academic programs, Go Global creates partnerships with post-secondary organizations, non-government agencies and communities to provide these opportunities. The Global Engagement Advisor manages established learning opportunities with UBC academic programs through partner universities, develops learning curriculum, facilitates co-curricular workshops and advises students participating in international study, research and co-op, clinical or practicum placements. The Advisor specializes in working with either incoming or outgoing students or with both populations. In addition, the Advisor represents Go Global on university project teams and committees. The Advisor will have strong project management and educator skills, and be an exceptional communicator in a complex network of partners and UBC faculties.
The Global Engagement Advisor is a member of the Go Global:
International Learning Programs unit under the Vice-Provost, International. The incumbent interacts closely with UBC faculty, UBC students and students from partner universities, departmental and academic advising staff, Enrolment Services and Student Affairs staff at both campuses as well as student mobility and academic staff at partner universities.
1. Partnership Management
- Creates, facilitates and oversees relationships with university partner institutions, including managing UBC and partner goals and expectations, and hosting campus visits by delegates from partner institutions. Oversees exchange balances, problem solving when related issues arise.
- Works collaboratively with key stakeholders to establish new partnerships that align with UBC's strategic goals on international learning. Renews and maintains new and current institutional partnerships (currently over 200 active partnerships).
- Negotiates and is the Manager on record for UBC Student Mobility Agreements with partner institutions, ensuring verification by UBC Legal as required
- Develops and submits new partnership proposals for UBC-Vancouver Senate Admissions Committee meetings on behalf of UBC Faculties. This includes conducting research, assessing partnership requirements, securing letters of support from the Deans, and ensuring proposed partnerships align with institutional strategic goals as well as Faculty/Department needs.
- Liaises with the Office of the Vice-President Research and International, Office of the Provost and Vice-President Academic, and other UBC Faculty/Departments in the process of partnership development and renewals, responds to internal and external partnership queries and manages hand-off of new and renewed partnerships to the Go Global Exchange Advisor and Research Advisor teams at both UBC-Vancouver and UBC-Okanagan.
2. Program Development and Management
- Works with UBC academic units to identify academic pathways to integrate international learning experiences into UBC academic programs, determining opportunity, approach and process.
- Works with UBC academic units to establish the value and viability of international learning experiences for students.
- Provides annual review and assessment of student needs, learning outcomes and general trends to the program partners and stakeholders.
- Participates in the evaluation of UBC policy impacting international learning programs.
- Makes decisions with and recommendations to UBC academic programs and Student Development and Services units about international learning opportunities and support to students.
- Provides information to the Director of Go Global, and to academic units, on the on-going suitability of university partners based on experience with partner and students
- Develops network within Faculties and across campus units to ensure that students get consistent and accurate information about study and overall learning experience.
3. Curriculum Development
- Develops co-curricular modules for pre-learning sessions, mid-point and return programs with coordinated collaboration of all project stakeholders.
- Develops student leadership, learning and transition, transfer of academic or co-curricular credit programs.
- Facilitates co-curricular sessions and works with UBC Faculty, as appropriate, in courses.
- Assesses learning outcomes through the delivered curriculum.
- Establishes learning objectives for each program.
- Facilitates assessment and evaluation tools for students, UBC staff and faculty.
- Provides ongoing communication with all stakeholders regarding the logistical and learning program elements.
- Negotiates and follows through on key dates and timelines.
- Works with student-led approach to programming.
- Advises students on suitability of program options in consideration of their academic program focus and learning goals.
- Supports students prior, during and post experience vis-a-vis learning goals, safety, wellness, citizenship and culture.
- Documents opportunities for students, including partner and discipline-specific information, awards, scholarships, health insurance, immigration, housing and safety.
- Ensures that information about the program is current and appropriately positioned to the different audiences including faculty, staff and students at UBC and partner universities.
- Assists students in crisis and/or facing complex situations including appeals, problems with cultural transition, mental health, family emergencies, accessing health care and insurance, academic concession; and refers as appropriate.
- Liaises and advocates with UBC staff, faculty and partner universities on behalf of students.
- Recruits potential participants through presentations, information fairs and marketing materials.
5. Admissions and Course/Program Registration
- Manages selection and admission process for incoming students according to UBC admissions policy and UBC department capacity and policy.
- Manages selection and acceptance process for outgoing students according to Go Global, UBC academic program and partner universities admission policies.
- Negotiates space and registration of students into courses with limited capacity; and the documentation of program and faculty restrictions. Advises partners and students accordingly.
- Leads annual review of exchange admissions procedures and makes recommendations on current policy to the Director and academic units.
- Reports annually on student activity and performance in program.
6. Coordination of Awards and Financial Support
- Liaises with Enrolment Services and external funding agencies.
- Participates in adjudication committees in the selection of students for awards.
- Maintains information on financial awards and assistance available through the programs.
- Supervises and trains student, CUPE and M&P staff as required and sits on hiring committees for new staff.
- Manages student participant and program opportunity information on the Go Global database.
- Creates and maintains operational manual for procedures.
- Develops and tracks project-specific budgets.
- Represents Go Global on university project teams and committees.
- Other duties as required.
Office at the UBC Life Building (UBC -V) or University Centre (UBC-O). Evening and weekend work, and international travel may be required.
Reports to the either the Director or Associate Director, Go Global. The incumbent exercises judgment and innovation in advising, working with partners and UBC community and in student development programming.
Will manage staff and volunteers on various projects. Works collaboratively with other Go Global staff and Advisors within the university. Responsible for timely evaluation of student staff. Provides direction to Student and International Programs Support staff. Will provide input into evaluation of Go Global staff.
Consequence of Error/Judgement
Error will have a strong negative effect on student experience, faculty partnerships and UBC's ability to maintain high performance international relationships with outstanding universities. Incorrect or incomplete information and/or inappropriate communication with UBC departments will significantly damage Go Global: International Learning Programs' capacity to meet UBC strategic targets for international engagement and student learning and student opportunity, including student finances and delay of graduation.
Undergraduate degree in a relevant discipline. A Master's degree would be considered an asset. Minimum of four to five years of related experience or the equivalent combination of education and experience. - Demonstrated experience developing student programs in partnership with academic units and providing advice to students required. Experience in student mobility would be considered an asset.
- Demonstrated experience in project management with strong administrative and office management skills.
- Demonstrated curriculum development and facilitation skills.
- Knowledge of learning outcomes and ability to analyze and report on program data.
- Knowledge of computer office and educational software and willingness to learn to use new systems.
- Proficiency in more than one language would be considered an asset.
Skills and Aptitudes
- Communication skills (listening, written and verbal), to effect positive student placement relations, facilitation and negotiation skills, organization and time management, and presentation skills. Ability to communicate credibly and persuasively with University personnel and members of the external public.
- Interpersonal skills and cross cultural sensitivity. Ability to use these skills and sensitivity in working with students, staff, faculty and university partners throughout all stages of the program.
- Excellent judgment and decision-making skills to allow the assessment of needs, available resources and capabilities to resolve issues.
- Professional attitude, demonstration of integrity, confidentiality and excellent work ethic.
- Critical thinking and analytical skills.
- Understanding of the pedagogical value, theoretical and practical issues involved in international learning placements; ability to apply this understanding in the placement context.
- Ability to manage the complexity inherent within a multi-faceted work environment focused on broad outcomes for participants.
- Proven expertise in designing and delivering educational workshops and information sessions.
- Ability to work as part of a team on projects as a member who will take initiative and support others in their initiatives.
Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.
All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.