ApplyBoard is an online platform that empowers students around the world to access the best education. Connecting international students, recruitment partners, and academic institutions, we simplify the study abroad search, application, and acceptance process.
Founded in 2015, we have built partnerships with over 1,200 primary, secondary, and post-secondary schools, and work with 3,500+ recruitment partners to drive diversity on campuses across Canada and the United States. To date, we have assisted more than 80,000 students with their educational journey. Together, we will achieve our mission of educating the world. In November 2019, ApplyBoard was named the fastest-growing technology company in Canada by Deloitte, ranking #1 on the Technology Fast™ 50.
Our team of over 430 ApplyBoardians and growing, is just as diverse as the customers we support. Comprised of 27 nationalities, 53 languages spoken, and 50/50 gender parity, diversity is fostered and celebrated. ApplyBoard is headquartered in Kitchener, ON Canada, with representatives in 20 countries including India, Bangladesh, Nepal, Pakistan, Vietnam, the Philippines, the United Kingdom, Mexico, Brazil, and China.
ApplyBoard is looking to hire a Manager, International Recruitment to grow new business and drive existing business and ensure market share and profitability. This role will be responsible for managing overall operations, recruiting staff and creating marketing and sales plans while staying within budget. They will also develop and submit weekly, monthly, and quarterly performance and progress reports to ensure the teams targets are being met or exceeded.
Manage a team of sales professionalsSet targets, performance plans, and rigorous, objective standards for sales representatives.
Meet with reps one-on-one weekly to review performance, progress, and targets.
Deliver deep performance reviews for each individual rep once or four per year.
Coach individual sales representatives one-on-one through phone work and prospecting help sessions to help them improve sales performance.
Develop a scalable sales process and ensure representatives adhere to it correctly.
Ensure that reps use sales technologies, such as a CRM (HubSpot), correctly.
Ensure that reps follow their daily tasks, such as follow up with the customer and doing the assigned task by another team correctly.
Plan and implement training programs.
Hold regular skills training sessions with internal or external sales trainers.
Recruit, select, onboard, and train new sales reps.
Unite the team: Ensure reps work as a positive unit and share their best practices.
Set a good example for the team.
Work according to company culture and values, prioritize ruthlessly, use good communication, and deliver results effectively.
Maintain a deep understanding of customer needs and monitor their preferences.
Resolve escalated customer issues and customer complaints regarding sales and service.
Report any conflict of interest for sales representatives.
Determine and assign sales quotas, targets, and/or goals.
Project and forecast annual and quarterly revenue and for one or more sales territories.
Develop sales strategies to acquire new customers or clients.
Track sales team metrics and share them with company leadership.
Analyze sales data on sales results and develop plans to address performance gaps.
Collaborate with marketing executives to develop lead generation plants.
Monitor competition, economic indicators, and industry trends.
10 years of experience in the Education Recruitment field
5 years of experience managing a sales team with a track record of quota achievement
Experience with building and implementing a Go-to-Market strategy
Having a successful track record of B2B sales
Experience in creating and implementing administrative process documentation, designs, and other related technical materials that have made a sales team more efficient
Experience creating and rolling out training manuals for sales and recruitment agents
Experience in managing client escalations
Been hands-on with creating marketing collateral
Experience managing a multi-million dollar budget
Thank you for your interest in ApplyBoard, however, only those applicants that have been selected for an interview will be contacted.
At ApplyBoard, we understand the value of having a diverse team. That’s why we believe in providing equal opportunity regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, and conviction. Please let us know if you require accommodation during the recruitment process.