Administrative Assistant

RBC - Kamloops, BC (30+ days ago)

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What is the opportunity?

The RBC Dominion Securities Branch located in Kamloops, BC is looking for a motivated individual to join a successful Wealth Management Team as an Assistant to help in maintaining, developing and growing an Investment Advisor's business by providing clients exceptional service in an efficient and professional manner.

What will you do?

Client Service:
Input and follow-up on daily tasks as directed by IA.
Meet and greet prospects and clients
Investigate and follow-up on all client inquiries
Utilize contact management system for all necessary follow up

Investigate and resolve inquiries and complaints related to accounts and refer to the Investment Advisor where appropriate
Maintain current knowledge of client accounts by reviewing daily activity online and on applicable reports
Maintain client files
Ensure clients’ accurate and timely completion of all necessary documentation and forward to appropriate Branch contact
Utilize contact management system for daily task management
Documentation & New Accounts Openings

Print reports and distribute them accordingly
Faxing and photocopying
Word processing

What do you need to succeed?

Excellent organizational skills, service oriented, ability to successfully multi-task, effective communications skills, strong technology integration skills, excellent time management, ability to receive direction from multiple individuals, ability to deal with varying personalities with internal and external clients.
Must be familiar with Microsoft Office and proficient in Outlook, Word, Excel, PowerPoint and Internet Explorer

Experience in the investment industry is an asset (but not required)
Experience in Administration is an asset.
University Degree is an asset (but not required).
Canadian Securities Course / Canadian Practices Handbook is an asset.

What’s in it for you?

With C$217 billion in assets under administration, RBC Dominion Securities is the Canadian leader in wealth management for affluent and high net worth investors, on both a discretionary and non-discretionary basis. While investment management is the core offering, our 1,500 investment professionals also provide a full scope of wealth management advice and solutions, such as insurance, retirement, estate and tax planning and charitable giving to help our clients preserve, grow and transfer their wealth to succeeding generations.

We value diversity in the workplace, are committed to Employment Equity and will provide reasonable workplace accommodation to applicants with disabilities. In support of our Employment Equity initiatives, individuals who consider themselves to be aboriginal, visible minorities, and/or persons with disabilities are encouraged to apply.

About RBC
Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization. We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis. We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 37 other countries. For more information, please visit

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Inclusion and Equal Opportunity Employment
RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.


City: Kamloops
Address: 186 Victoria St
Work Hours/Week: 37.5
Work Environment: Branch
Employment Type: Permanent
Career Level: Experienced Hire/Professional
Pay Type: Salary + Variable Bonus
Required Travel (%): 0-25
Exempt/Non-Exempt: N/A
People Manager: No
Application Deadline: 04/30/2019
Req ID: 183944

Ad Code(s):