Business Development Representative

Guelph Volkswagen - Guelph, ON (30+ days ago)

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Position Title: Business Development Center (BDC) Representative

Location: City, Province

Country Duration: Full-time or Contract

Salary or Salary Range: optional (include any benefits or bonus possibilities)

Company Background:

  • Automotive Dealership
  • Eager to encourage growth and support for all dealership employees
  • One of top 25 Volkswagen dealers in Canada
  • Ethical, social and environmental commitments
  • First Class Customer Service Experience

We are currently seeking a driven and energetic individual to join our team.

If growth and further encouraging your own opportunities are of interest to you, we want to hear from you! At GVW we are excited to share this opportunity with you and will select the best-fit candidate(s) via phone or email contact for a potential interview.

Position Description:

Your role as a BDC representative will require you to keep close connections with our current customer base, including potential customers interested in the brand. Booking appointments is your main objective resulting in the customer meeting with their necessary sales or service professional.

Some key responsibilities and skills required:

  • Plans and manages all daily/weekly/monthly goals and processes to ensure timely production of quota achievements
  • Assists in the development of internal control standards and procedures (i.e. update customer contact information, and other details discussed)
  • Contact customers about certain incentives and upgrade opportunities as qualified
  • Receive incoming sales calls and Internet inquiries
  • Speak in a friendly warm manner
  • Conduct incoming and outgoing calls and emails
  • All-shift phone and/or email communications
  • Sitting for long periods of time
  • Computer literate (particular to Microsoft excel, outlook, internal programs)
  • Assist in obtaining company goals and quotas
  • Communicate with sales staff and managers
  • Follow dealership internal processes
  • Strong process development and leadership skills
  • Excellent interpersonal skills & client service skills
  • Strong commitment to excellence and attention to detail
  • Strong multi-tasking and prioritization skills with the ability to adapt to change
  • Proven problem solver

Application Deadline: Expires September 30th.

How to apply: *No phone calls please*

Applications attention to: Zoran Kukic

  • Include cover letter and resume and please reference job title in the subject line ‘BDC representative position’ and ensure contact name and phone number are provided

Job Type: Full-time

Salary: $35,000.00 /year


  • Business Development: 1 year (Preferred)


  • English (Preferred)