Event Captain PT

The Butler Did It Catering Co - Vancouver, BC (5 months ago)

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POSITION DESCRIPTION

Title: Event Captain

Report To: Staffing Manager

Employee Status: Part-time

Scope

Captain is a member of the Event Department, providing excellent customer service, leading event team in order to create edible memories for all clients.

Duties &Responsibilities

  • Load/unload packups for each function
  • Drive Company van safely
  • Serve an event from start to finish – set up/tear down
  • Provide briefing / debriefing for event team
  • Provide Excellent service to on-site client
  • Lead event smoothly
  • Execute serving styles (Reception, Buffet, Plated Dinner)
  • Complete assigned duties and responsibilities effectively and efficiently
  • Work as a team to load in/out pack ups, equipment and food for events

Other

  • Able to drive van
  • Treats clients and co-workers with sensitivity and respect.
  • Complies with The Butler’s policies, procedures and code of ethics
  • Attends meetings as required
  • Takes on other assignments as may be required from time to time

Personal

  • Provide excellent customer service skills.
  • Comfortable meeting and talking to new people
  • Strong attention to detail skills
  • Ability to concentrate while having multiple distractions around.
  • Always upholds the highest standards of internal and external customer service
  • Dedicated work ethic

Qualifications

  • Able to lift up to 35 lbs.
  • MUST have off-site catering experience
  • Valid Driver License of BC
  • Must be able to drive van
  • Have a minimum of 1 year experience in catering/banquets
  • Follow policies & procedures
  • willing to learn, and receive feedback in professional manner
  • Ability to follow and manage a strict timeline
  • Excellent guest service skills
  • Strong communication, conflict resolution and problem solving skills
  • Must have Serving it Right
  • Have a flexible schedule (able to pick up 2 - 3 shifts per week including weekends)

Job Type: Part-time

Job Type: Part-time

Experience:

  • Banquet Captain: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Licence:

  • Drivers License (Class 5) (Preferred)

Language:

  • English (Preferred)