Residential Relief Staff

Durham Mental Health Services - Durham Region, ON (4 months ago)

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Job Summary

The Relief Worker will provide support to the residential program and its clients on a casual/relief basis. This position is hired on a 'relief' basis. Shifts may be nights, days or weekends depending on the need.


Shifts are usually 8 hours (though can differ) and may be days, evenings, overnights and weekend. While some shifts may be scheduled in advance Relief staff are primarily hired to fill sudden last minute vacancies (such as for a sick call), and will be expected to work at least 2 Last Minute shifts a month.


 Work with the Housing team to support clients’ in the day-to-day activities of the program.

 Provide clients with supportive listening as needed. Encourage the client in problem solving, crisis resolution, and other life skills as appropriate.

 Complete all necessary client documentations. Record relevant information and activities for staff on the upcoming shift.

 Provide assistance with chores and meal preparation. Ensure nutritious meals are prepared according to the guidelines contained in the Canada Food Guide.

 Ensure basic tidiness and cleanliness of shared areas, including kitchen and washrooms.

 Ensure a safe living environment. Conduct regular safety checks and fire drills. Ensure compliance with house rules.

 Respond effectively and efficiently to any emergencies that occur during the shift.

 Monitor clients medications, prompting clients’ as needed to assist with compliance.

 Encourage clients’ participation in meaningful activities (i.e., attendance at day program, educational or vocational activities.)

 Assist the clients in keeping scheduled appointments.

 Transport clients in the community as required.

 Assist in the supervision of group outings and events. Facilitate house meetings.

 Work in compliance with a health and safety policies, and the OHSA

 Report in writing all accidents, injuries and incidents.


Diploma or degree from an accredited College or University in a Human Services field.

 One year related work experience in a similar role.

 Willing and able to work report to work various shifts schedules, with short notice.

 An up-to-date first aid certificate.

 Driver’s License and access to an insured personal vehicle. Must provide proof of adequate insurance coverage on request.

 A satisfactory Vulnerable Sector Screening (Police Check)

Durham Mental Health Services is an equal opportunity employer and is committed to inclusive, barrier-free recruitment and selection processes and work environments. Please advise Human Resources of any accommodations needed to ensure your access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Job Type: Casual

Salary: $17.13 /hour


  • front-line mental health: 1 year (Required)


  • DCS / DEC (Required)