Product Manager - Business Process

dormakaba - Montréal, QC (30+ days ago)

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Our doors are open – to you. As one of the top three companies for access and security solutions worldwide we make life easier, smarter and more secure. We are a trusted partner that stands for innovation, top performance and a fulfilling workplace. Join our team of 16,000 colleagues around the world and help us build trust every day.

Product Manager - Business Process

Montreal, CA, QC H4P 2G7

Aug 30, 2020

dormakaba: ranked in the top 100 global tech leaders by Thomson Reuters!


The dormakaba Group is one of the top three companies in the global market for access and security solutions. The company is a single source provider of products, solutions and services related to doors and secure access to buildings and rooms. No matter where you are, if you need reliable and innovative access and security solutions, we will provide you high quality service – in hotels, shops, sports facilities, airports, hospitals, at home or in the office. Around the globe.

With over 16,000 employees worldwide (over 500 Montreal), dormakaba is present in over 130 countries and has more than 150 years of experience. The dormakaba Group is headquartered in Rümlang, Switzerland, and generates annual revenues of over 3 billion dollars CAD.

dormakaba offers you a career not a job. Join us now and make a real difference in creating the next generation of products and services. Visit our website

Purpose of the Function

The Business Process Product Manager is responsible for all related market intelligence, business planning and pricing.

They align product life cycle in local and international markets (launch, growth and discontinuation phase-out) working in close collaboration with the Segment Business Owners (SBO), Marketing, Sales and the Project Management Team.

Key responsibilities

Supports the sales team, Customer Support, Product Managers and SBO’s with pricing support in line with current strategy relating to existing and new products
Responsible for the business processes associated with product lifecycle for the LGS portfolio
Provide market feedback and forecast information to operations and planning departments
Responsible for providing material master data content for the LGS product portfolio
Gain an in-depth knowledge of competition and customer needs and translate this into sales opportunities by suggesting price modification and potentially new products
Produce and maintain market intelligence on competitors for the respective product portfolio
Develop market launch plans in close cooperation with the Product Management team
Build and maintain relationships with peer groups throughout international and local markets, sharing best practice and knowledge
Work closely with other departments (customer support, engineering, finance) and international offices
Working with product marketing, produce & maintain company literature such as instructions, brochures, installation guides, manuals, etc. for the company, websites and the webstore
Update product technical information in conjunction with the Product Managers and Marketing
Travel to occasional trade shows. Other business travel maybe required from time to time
Supports senior management by producing, maintaining & developing business communications
Complete all tasks and deadlines within an agreed time frame agreed with your manager
Communicate effectively with cross-functional teams in various departments
Other general & specified duties may be assigned

Qualifications required

Extensive experience of global pricing strategy and maintenance
Minimum of five (5) years experience in a similar role
University degree in Business Administration or equivalent
Bilingual (English, French)
Rigorous and disciplined
Well organized
Great team spirit
Excellent communicator
Ability to work under pressure
Advanced Excel experience
Experience with ERP systems

We offer

A fast-growing international company
A stimulating, fast and friendly work environment
An opportunity to highly contribute to the success of the company
Competitive global compensation
Free parking and on-site cafeteria
A 3-minute walk from Namur metro station.

We thank all applicants for their interest. Our company is committed to equal employment opportunities and encourages diversity and inclusion. We welcome applications from qualified individuals from all backgrounds. Please note that the sole purpose of the use of the masculine is to simplify the text.