Retail Sales Associate - Parkway Mall

Wireless DNA - Fido & Rogers Dealer - Toronto, ON (30+ days ago)

Apply Now

WHO WE ARE:

Wireless DNA (WDNA) is one of the leading Fido Solutions Exclusive Dealer across Ontario.

WDNA provides wireless service solutions to clients across the GTA and strives to provide services that fit the needs of satisfied customers. We are committed to earning loyalty in all aspects of our business through a positive attitude.

THE OPPORTUNITY: WDNA is looking for a Full time Sales Representative for Parkway Mall location to join our expanding team. As a Retail Sales Representative, you will report to the Store Manager and is responsible for the sales and customer service needs of our clientele. This includes achieving store objectives/targets, providing excellent customer service and loss prevention.

This role will be of interest to a result-focused sales professional who has a demonstrated ability and successful track record of building lasting relationships while delivering outstanding results.

KEY ACCOUNTABILITIES:

  • Provide the best experience to encourage clients to return by demonstrating sound knowledge of wireless products, service, and Company
  • Assists both new and existing clients with the purchase of wireless services and equipment
  • Handles client's concerns in a professional manner
  • Prospect and generate new sales opportunities and delivers exceptional customer service
  • Effectively interact with clients regarding billing inquiries, equipment issues, etc.
  • Makes effort to retain clients to ensure complete satisfaction with all products and services purchased
  • Ability to initiate follow-up contact with clients to build and instill a positive lasting relationship
  • Participation in the development and execution of promotional activities and events
  • Responds to client's needs and inquiries which may include account retrieval/research, explanation of equipment operation and execution of warranty claims
  • Stays current with external and internal environmental changes in the wireless industry
  • Build a positive rapport with colleagues and potential/existing clients

REQUIREMENTS:

  • Minimum 2 years of retail experience, preferably in the personal electronics and/or telecommunications industry with a demonstrated and proven success story
  • High School Diploma required
  • Post secondary education a strong asset
  • Highly organized and self-motivated
  • Demonstrate strong problem-solving, interpersonal and communication (written and verbal) skills
  • Strong consumer/customer orientation
  • Ability to work flexible work schedule, including evenings and weekends
  • Bilingual or Multilingual is a strong asset
  • Technologically savvy

WHAT WE OFFER: As a Retail Sales Representative, you will earn a competitive wage commensurate with experience.

We appreciate your interest in this opportunity; however, only those candidates selected for an interview will be contacted. All resumes are retained and treated confidentially for consideration against future opportunities.

Wireless DNA is committed to the principles of equal access to employment and therefore offers equal job opportunities to all.

If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Wireless DNA will work with you in an effort to ensure that you are able to fully participate in the process.

Job Type: Full-time

Experience:

  • retail sales: 2 years (Preferred)