PT Front Office Customer Care

Lastman's Bad Boy - North York, ON (29 days ago)

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Lastman's Bad Boy is currently seeking a Front Office Clerk for our Finch location.

PURPOSE:
The purpose of the Front office clerk is to welcome and greet the customers and participate in ensuring a positive buying experience. The front office clerk correctly enters sales bills, processes modes of payment as well as assist the sales teams (associates, as well as Management) with issues that may arise throughout the sales process. The front office clerk responds to all incoming phone inquiries, and works towards meeting the business needs in a positive and pleasant manner.

RESPONSIBILITIES:
Welcoming clients at counter, and providing information as required
Handling of client calls for all issues relating to store operations and general inquiries.
Making connections and being dedicated to the clients
Promoting Team Work within all departments
Order entry and order verification of sales bills
Booking delivery appointments, investigating no stock issues
Advising Customers of any no stock issues
Handling Customer issues professionally
Balancing of cash and daily deposits
Processing and verifying client applications
Complete other responsibilities as assigned (filing documents, making phone calls for private sales events etc.)

Required Skills
Excellent client relation skills a must
Must be able to work flexible hours; 11-20 hours weekly including week-ends and evenings.
Excellent oral & written communication skills a must
Strong analytical, problem solving and organizational skills
Basic accounting skills and dealing with cash and deposits
Fast paced environment must be able to handle stress and multiple projects at once.
Superior time management and multi-tasking skills

Required Experience
Minimum 1-2 years office duties, Customer Care or related experience preferred
Experience handling cash, deposit & cash balancing
Must be flexible with shift times
High school diploma or equivalent

If you are prepared to join a dynamic team and want to make a career where your opinion matters, then we want to hear from you!

  • We thank all applicants, however only those meeting the specified requirements will be selected to have an interview.
At Lastman’s Bad Boy, we are dedicated to promoting an inclusive, accessible environment, where our staff and customers feel valued, respected and supported. We continue to build a workforce that reflects the diversity of our customers and communities in which we live in and serve.

If you require an accommodation to complete the application process, please email Lastman’s Bad Boy HR Department at employment@nooobody.com. Please include your full name contact information and details regarding your request within the email.